Sr. Director, Platform & AI Infrastructure

The Sr. Director Platform & AI Infrastructure leads the platforms that power Gordians products and our AI transformation: cloud infrastructure data platforms ML/AI infrastructure incident response and observability.

This is a builder role. Youll stand up the AI platform that our product and engineering teams build on modernize how we run production and establish the incident response and observability programs that scale with us.

Key responsibilities

• AI platform and production ML. Own the AI/ML platform: GPU capacity strategy model serving and inference latency training and fine-tuning infrastructure MLOps and evaluation pipelines vector and feature stores and the RAG and agentic patterns our product teams build on. Partner with product engineering and architecture on build-vs-buy decisions across foundation model providers and open-source.
• Incident and observability management. Build out the incident response program: on-call structure severity definitions incident command communication standards postmortems and follow-through on systemic fixes. Develop the observability stack across metrics logs traces and synthetics. Set SLOs and report against them.
• Cloud infrastructure. Operate the Azure and OCI footprint. Infrastructure-as-code capacity planning and reliability across CPU and GPU workloads.
• Data platforms. Operations performance HA/DR and roadmap for Oracle SQL Server MongoDB and similar.
• Communication. Brief executives on reliability and risk. Lead internal communication during incidents. Speak to customers when major incidents affect them.
• People. Lead a globally distributed team of managers and senior ICs. Maintain a strong culture and leadership bench.

• 10 years in platform engineering SRE infrastructure or AI/ML infrastructure with 5 leading teams.
• Production experience running ML/AI workloads at scale including GPU infrastructure model serving MLOps or LLM/inference platforms.
• Familiarity with the modern AI stack: vector databases RAG agent frameworks evaluation and the build-vs-buy tradeoffs across foundation model providers and open-source.
• Built or rebuilt an incident response or observability program at scale.
• Measurable reliability improvements (MTTR availability change failure rate) in a cloud environment.
• Effective communicator with executives the Board customers and the company during incidents.
• Zero-trust and modern identity platforms.