Sr Deposit Operations Associate
Pittsburgh, PA - USA
Job Summary
Job Description Summary
The Senior Deposit Operations Associate manages the client profile agreements and all accompanying documentation related to the Implementation of an account addition the employee conducts the Implementation process for new accounts performs maintenance on existing accounts performs teller work functions manages escrow sub accounting clients provides training to new employees performs ongoing client support and troubleshoots any issues related to client deposits and returns. The Senior Deposit Operations Associate will maintain a solid understanding of all Deposit products including Checking Money Markets Certificates of Deposits and CDARS/ICS.Job Description
Primary Functions of the Position:
- Assists the Deposit Operations team lead on daily tasks
- Performs client implementation set-up maintenance requests teller work and quality review
- Manages Escrow clients as it relates to sub accounting
- Assists with new employee training
- Ensures all service levels are met
- Responsible for ongoing client support
- Works closely with Relationship Managers Sales Wire Operations Treasury Operations ACH Operations Loan Operations Capital Markets and Compliance to effectively execute the responsibilities of the position
Education and Experience Requirements:
- High School Diploma or equivalent; post-secondary education preferred
- Minimum 5 years of experience including 2 years bank operations experience in a deposit operations role
Essential Skills and Abilities:
- Demonstrates knowledge of all Deposit products systems and related processes
- Candidates should have experience with Deposit products including Checking Money Markets Certificates of Deposits and CDARS/ICS
- Candidate should possess branch knowledge such as teller work new account opening and client service requests
- Ability to communicate effectively in writing and over the phone
- Ability to work in a fast-paced high-intensity work environment
- Job may require additional hours of work during peak periods to meet service levels
Education
Work Experience
Certifications
Travel
Less than 25%Workstyle
ResidentThe total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .
At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Required Experience:
Senior IC
About Company
A full-service financial firm where progress is driven by connection, delivering extensive wealth management, banking and capital markets capabilities to help clients, institutions and communities reach their goals.