Sr. Customer Sales Analyst, Walmart

Job Description

Here at Kraft Heinz our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset acutely focused on Superior Execution every day. We are consumer obsessed and this is our guiding compass to grow something great and make life delicious!

The Senior Customer Sales Analyst (Sr. CSA) is a vital internal sales position that delivers actionable business insights to support growth on the Walmart & Club team. The Sr. CSA leads customer/category analysis and selling-story development proactively shapes sales planning through insights and helps raise the teams analytics and data storytelling standards. This role partners cross-functionally with marketing finance retail supply chain and the Data team to ensure strong target delivery clear performance routines and continuous improvement of reporting and tools.

Essential Functions & Responsibilities

Lead the development of insight-driven presentations and narratives for internal and external audiences translating complex data into clear implications and actions.

Own and evolve core business routines (line review post-event tracking performance updates SOPs) improving consistency speed and decision usefulness.

Identify key volume drivers diagnose performance shifts and communicate prioritized opportunities/risks with recommended actions.

Develop customer-specific selling stories that connect category insights consumer/shopper behavior and Kraft Heinz initiatives to commercial outcomes.

Partner with field sales leads on regular category & business reviews shaping agendas insights and follow-ups to drive growth.

Ensure customer consumer and category insights are delivered on time with strong data accuracy clear assumptions and appropriate caveats.

Analyze key merchandising events and provide actionable points of view on compliance execution consumption and value; define what good looks like and track it.

Serve as a go-to subject matter expert (or build toward it) in storytelling visualization data literacy and analytical process; coach peers and entry-level analysts in these areas.

Collaborate with the Data & Analytics team to improve business-critical reporting and tool development; provide crisp requirements testing feedback and adoption support.

Expected Experience & Required Skills

Demonstrated corporate sales and/or category management experience with strong understanding of business processes.

Strong ability to operate within a Customer Business Team framework applying a customer-first mentality and proactively driving toward objectives.

Strong planning organization and prioritization skills; comfortable managing multiple deadlines and shifting business needs.

Advanced analytical skills with experience using syndicated data and panel data; ability to synthesize insights into clear recommendations.

Proven communication skills (written verbal presentation) with strong executive-ready storytelling.

Power BI experience (report and dashboard creation) strongly preferred; ability to translate business questions into scalable reporting.

Strong Excel and PowerPoint skills; familiarity and strong desire to expand capabilities with Circana and Numerator.

Ability to work independently and as part of a team; strong collaboration skills with cross-functional partners.

High ownership mindset and comfort with ambiguity; self-starter with strong attention to detail and a growth mindset.

Strong problem-solving skills with a bias toward action and continuous improvement.

Work Environment & Schedule

This position is a hybrid role and is considered a normal office environment with limited travel or visits to external locations; 3 days per week in office. Additionally this role requires the ability to work a salaried exempt schedule to best execute against customer and internal expectations.

Physical Requirements

Physical demands include but not limited to:

Operate a computer and view screens for 100% of work schedule.

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidates geographic region job-related knowledge skills and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare protection and savingfor the future we offer plans tailored to meet you and your familys needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events resources and learning opportunities that inspire aphysical social emotional and financial well-being lifestyle for our employees and their families.

Youll be able to participate in a variety of benefits and wellbeing programs that may vary by role country region union status and other employment status factors for example:

• Physical - Medical Prescription Drug Dental Vision Screenings/Assessments

• Social - Paid Time Off Company Holidays Leave of Absence Flexible Work Arrangements Recognition Training

• Emotional Employee Assistance Program Wellbeing Programs Family Support Programs

• Financial 401kLife Accidental Death & Dismemberment Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.In order to ensure reasonable accommodation for protected individuals applicants that require accommodation in the job application process may contact for assistance.