Sr. Client Manager

ABOUT US

Recruitics Talent Intelligence and Acquisition Platform unites data AI and automation that make modern hiring possible helping Enterprise organizations predict whats coming next attract the right talent and convert talent anywhere.

Were big believers in teamwork curiosity and doing work that actually makes an impact. If you love solving problems thinking creatively and helping companies build amazing teams youre going to love it here.

OVERVIEW

We are seeking a strategic consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform.

This role combines client consulting HR technology expertise analytics and growth strategy. As the primary advisor for your portfolio you will help clients leverage AI-driven insights recruitment marketing technology automation and performance analytics to improve hiring outcomes while identifying opportunities to expand adoption of Recruitics solutions.

The ideal candidate understands both the business of talent acquisition and the technology that powers modern recruiting. They are equally comfortable discussing recruiting KPIs with Talent Acquisition leaders explaining platform capabilities to executive stakeholders and translating data into strategic recommendations that deliver measurable business results.

RESPONSIBILITIES

Client Partnership & Strategic Consulting

• Serve as the primary strategic advisor for a portfolio of enterprise clients building trusted relationships across Talent Acquisition HR and business stakeholders.
• Help clients maximize adoption and value of the Recruitics Talent Intelligence & Acquisition Platform by aligning platform capabilities with hiring objectives.
• Understand each clients recruiting strategy hiring challenges workforce goals and business priorities to deliver consultative recommendations.
• Lead regular business reviews that communicate platform performance hiring insights optimization opportunities and measurable business outcomes.
• Translate complex analytics and technology capabilities into clear business recommendations for both technical and executive audiences.
• Partner with internal Product Customer Success Media Operations and Analytics teams to ensure exceptional client outcomes.

Platform Performance Analytics & Optimization

• Monitor and analyze hiring performance across recruitment marketing channels AI-driven solutions programmatic advertising career site performance and talent acquisition technology.
• Deliver actionable insights through dashboards executive reporting and ongoing performance reviews.
• Identify hiring trends diagnose performance changes and recommend optimization strategies that improve applicant quality hiring efficiency and ROI.
• Conduct forecasting budget pacing workforce planning support and performance modeling to help clients achieve hiring goals.
• Leverage labor market intelligence and platform analytics to guide strategic decision-making.

HR Technology & Platform Adoption

• Guide clients through implementation adoption and ongoing optimization of Recruitics technology solutions.
• Educate customers on platform capabilities new product functionality AI-powered features automation opportunities and best practices.
• Partner with implementation and technical teams to support integrations tracking validation campaign configuration and data quality.
• Collaborate with Product teams by sharing client feedback and identifying opportunities for platform enhancements.
• Stay current on emerging HR technology recruitment marketing AI and talent acquisition trends to provide thought leadership to clients.

Recruitment Marketing & Campaign Performance

• Partner with internal specialists to launch monitor and optimize recruitment marketing campaigns across programmatic search social and emerging channels.
• Evaluate campaign effectiveness and recommend strategies that improve hiring performance efficiency and candidate quality.
• Support Google Meta and other digital platform implementations while ensuring accurate measurement and reporting.

Account Growth & Strategy

• Proactively identify opportunities to expand the clients relationship through additional platform capabilities AI solutions analytics media channels optimization strategies and consulting services.
• Partner with Sales and Customer Success to develop strategic account plans that drive long-term client success and revenue growth.
• Contribute to annual business planning hiring strategy discussions and executive recommendations.
• Act as the clients internal advocate by ensuring strategic alignment across Product Operations Analytics and Media teams.

REQUIREMENTS

• 3 years of experience in Customer Success Client Management HR Technology Talent Acquisition Technology Recruitment Marketing Digital Marketing or a related field.
• Experience managing enterprise client relationships in a consultative solution-oriented environment.
• Strong understanding of recruitment marketing talent acquisition metrics HR technology or SaaS platforms.
• Ability to interpret complex performance data and translate insights into strategic business recommendations.
• Experience with digital advertising programmatic media or performance marketing is preferred.
• Knowledge of tracking methodologies pixels UTM parameters APIs and marketing technology integrations.
• Excellent communication and presentation skills with the ability to influence executive stakeholders.
• Strong analytical organizational and problem-solving abilities.
• Ability to manage multiple priorities while delivering exceptional client experiences.
• High emotional intelligence with a customer-first mindset.
• Collaborative proactive adaptable and results-oriented.

Preferred Qualifications:

• Experience with HR technology Talent Acquisition platforms ATS CRM recruitment marketing platforms or related SaaS products.
• Experience supporting enterprise software implementations or customer adoption initiatives.
• Familiarity with Google Ads Meta Ads Manager programmatic advertising platforms or recruitment marketing technologies.
• Experience with BI and visualization tools such as Looker Tableau or Power BI.
• Understanding of attribution methodologies hiring funnel analytics workforce planning or predictive analytics.
• Experience using AI-powered analytics automation or talent intelligence platforms.
• Agency or enterprise HR technology experience is a plus.

WHY JOIN US

At Recruitics youll have the opportunity to take full ownership of design within a cutting-edge team focused on leveraging AI and data to transform the recruitment marketing landscape. Youll be joining a creative and collaborative environment where your work will directly impact our clients success and you will have opportunities for career growth professional development and continuous learning.

WHAT WE OFFER

• Competitive salaries with growth incentives
• Comprehensive health dental and vision insurance
• #AnywhereAugust - We support remote work experiences to expand perspectives and personal growth
• 15 Vacation Days 5 Flex Days 5 Sick Days and remote work options year-round
• Fully paid parental leave for both parents
• Summer Fridays from Memorial Day to Labor Day
• Winter Recess between Christmas and New Years
• Commuter and Parking Benefits through Wage Works
• Eligible to contribute to your 401(K) Retirement Plan after six (6) months of employment.
• Employee Assistance Programs to support your day to day

LOCATION

Hybrid in one of our offices: New York City LafayetteCA Chicago

COMPENSATION

• Comp Range: $70K - $100K Variable Incentive Compensation

EQUAL OPPORTUNITY AND ACCESSIBLE WORKPLACE

Recruitics is an equal-opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct including discrimination or harassment based on race color national origin sex age religion disability genetic information sexual orientation gender identity or expression marital status domestic partner status civil partnership status as a covered veteran status in the Uniformed Services of the United States citizenship and any other characteristic protected by State and Federal law.

We are committed to creating an inclusive and accessible process for all individuals. If you require any accommodations during the application or interview process due to a disability please let us know. We will work with you to ensure your needs are met in a timely and respectful manner.

Applicants must be at least 18 years old to apply.

At Recruitics protecting our talent communitycandidates clients and partnersis always a top priority. As you navigate your application journey please keep these tips in mind to stay safe:

• Well never ask you to pay for anythingthat includes applications interviews background checks or equipment.
• We only communicate via official email addresses ending in @never from Gmail or suspicious lookalikes.
• We do not request personal financial information such as bank details credit card numbers or wire transfers.
• If something feels off or doesnt seem right pause and contact us directly at .

Were thrilled youre interested in working with us. Just make sure its really us youre talking to. Stay sharpand stay safe.

THIS POSITION IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY SEPTEMBER 14 2026.

Required Experience:

Manager