Sr Category Manager, Equipment, MHE Lifecycle

Category Manager for MHE Lifecycle is a part of GPO Global Procurement Organization and represents a key global role responsible for managing the procurement of MHE Lifecycle services serving Amazons operations and internal customers (predominantly RME Reliability and Maintenance Engineers). This role focuses on Spare Parts Hotline Services and Maintenance Activities. Supporting the end-to-end post-site-launch aftermarket needs of Amazons Material Handling Equipment.


This global role manages estimated spend of $140M across 12 global suppliers in NA INTL (EU ) APAC (incl. Australia) MENA and LATAM regions covering all Amazon business lines. Category Manager is managing top suppliers and partnering with the key internal customers with high visibility to RME and GPO Leadership.


Key job responsibilities
The MHE Lifecycle portfolio is complex and diversified requiring close cooperation with multiple supplier types (MHE Integrators Spare Parts Manufacturers Distributors Repair Providers and Service Contractors). The role plays an important part in optimizing OPEX spending for RME by driving Cost Reduction and Cost Avoidance initiatives across all three pillars.

Spare Parts:
Supporting and implementing the sourcing strategy for spare parts including direct sourcing from manufacturers and distributors
Managing supplier relationships and performance for assigned spare parts suppliers
Regular and project specific commercial terms negotiations for spare parts.
Negotiating the contracts with suppliers covering spare parts.
Contributing to the Recommended Spare Parts List (RSPL) process improvement and catalog optimization
Supporting Supply Chain Risk Assessments for spare parts with newly awarded MHE Integrators for greenfield sites
Supporting internal customers (mainly RME) in fulfilling their needs by cooperating with suppliers of spare parts
Developing AI Tools to optimize procurement activities for spare parts and bring teams efficiency

Hotline Services:
Managing hotline support contracts with MHE Integrators and service providers
Tracking and optimizing SLA performance and response times
Supporting contract negotiations and renewals for hotline support agreements
Coordinating escalation processes with suppliers in partnership with RVM and RME Field teams
Maintenance Activities:
Managing procurement of preventive maintenance (PM) and corrective maintenance contracts
Supporting Prime & Peak onsite support sourcing and contract management
Driving standardization of maintenance service scopes and pricing models across regions
Monitoring supplier performance against maintenance KPIs and SLAs
.

Travel requirement is up to 30%.

A day in the life
The key activities of the Category Manager include:
A. Executing sourcing strategies for MHE spare parts hotline and maintenance services.
B. Managing supplier performance and SLA compliance across the MHE lifecycle portfolio
C. Analyzing spend data and preparing cost reduction business cases for leadership review
D. Regular (annual/quarterly) and project based price lead times and other commercial terms negotiations reflecting them in Coupa Catalogues.
E. Coordinating with RME Field & RVM teams on daily requests escalations and ticket resolution
E. Supporting contract negotiations and renewals for assigned suppliers
F. Contributing to process improvements in spare parts reception catalog management and procurement workflows
G. Preparing reporting and dashboards for category KPIs and supplier performance metrics

About the team
The role reports to the Global Life Cycle Category Lead. Key business partners include: MHE Equipment and Service Suppliers Reliability and Maintenance Engineers (RME Central and Field Teams ELM Early Life Management RVM RME Vendor Management Automation Engineers) and TVM Technical Vendor Management.

- 5 years of procurement program management and supplier diversity & inclusion experience
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.)
- Experience using data and metrics to determine and drive improvements
- Experience managing and negotiating contracts and vendor relationships

- 3 years of relevant strategic sourcing and category management in indirect categories such as professional services support or maintenance spend supply chain forecasting manufacturing sourcing/procurement or vendor management experience
- Experience in supply chain
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 126900.00 - 181400.00 USD annually
USA TN Nashville - 103900.00 - 148400.00 USD annually
USA TX Houston - 115400.00 - 160000.00 USD annually
USA VA Arlington - 115400.00 - 160000.00 USD annually
USA WA Bellevue - 115400.00 - 160000.00 USD annually