Sr. Business Analyst –LMS
Posted on:
19 days ago
Vacancies:
1 Vacancy
Job Summary
Role: Sr. Business Analyst LMS
Duration: 12 Months Contract W2
Location: Salem OR (Remote)
Key Skills: LMS Implementation (Learning platforms Training workflows Course management); Business Analysis & Requirements Gathering; Stakeholder Management & Facilitation; Process Analysis & Process Improvement; System Integration Analysis; Requirements Traceability & Documentation
Position Summary
We are seeking an experienced Business Analyst (BA) to support the procurement and implementation of a new Learning Management System (LMS) for a public safety training institution. This role will play a critical part in ensuring the selected LMS integrates effectively with existing systems supports operational workflows and meets compliance and reporting requirements.
The BA will work closely withthe project managerandstakeholders across training operations IT and administration to analyze current processes define future-state workflows and translate business needs into clear actionable requirements.
This full-time role averages 40 hours per week with hours adjusted as needed but notexceeding estimated project duration is approximately 12 months though it may be extended if necessary or completed sooner.
Key Responsibilities
Stakeholder Engagement & Facilitation
The BA willfacilitatediscussions with instructors administrators IT personnel compliance officers and leadership to ensure all operational training and reporting needs are fully understood and responsible forthefollowingactivities:
Current State Analysis
The BAwill analyze existing systems data flows and interfaces to ensure smooth integration between the LMS and tools such as HR systems registration platforms certification tracking and digital content repositories. They will work closely with IT and the project manager to translate business needs into technical specifications that guide vendor and internal development work. They willbe responsible forthe following activities:
The BA willdocumentandvalidatebusiness needs functional requirements and technical specifications for the LMS. They willbe responsible forthe following activities:
The BA willassistin preparing procurement documentation evaluating vendor proposals and ensuring requirements are accurately represented. Supports implementation planning including readiness assessments risk identification and validation of vendor deliverables against agency needs. They willbe responsible forthe following activities:
Impact Assessment & Change Support
Duration: 12 Months Contract W2
Location: Salem OR (Remote)
Key Skills: LMS Implementation (Learning platforms Training workflows Course management); Business Analysis & Requirements Gathering; Stakeholder Management & Facilitation; Process Analysis & Process Improvement; System Integration Analysis; Requirements Traceability & Documentation
Position Summary
We are seeking an experienced Business Analyst (BA) to support the procurement and implementation of a new Learning Management System (LMS) for a public safety training institution. This role will play a critical part in ensuring the selected LMS integrates effectively with existing systems supports operational workflows and meets compliance and reporting requirements.
The BA will work closely withthe project managerandstakeholders across training operations IT and administration to analyze current processes define future-state workflows and translate business needs into clear actionable requirements.
This full-time role averages 40 hours per week with hours adjusted as needed but notexceeding estimated project duration is approximately 12 months though it may be extended if necessary or completed sooner.
Key Responsibilities
Stakeholder Engagement & Facilitation
The BA willfacilitatediscussions with instructors administrators IT personnel compliance officers and leadership to ensure all operational training and reporting needs are fully understood and responsible forthefollowingactivities:
- Identifyand engage stakeholders across departments including training operations IT and compliance
- Lead workshops interviews and working sessions to gather input and build consensus
- Surface and resolve conflicting requirements and priorities
Current State Analysis
- Document existing training processes systems and workflows
- Analyze current methods for course delivery certification tracking and compliance reporting
- Identifyinefficiencies risks and opportunities for improvement
- Define desired future-state processes supported by the LMS
- Develop process maps use cases and user journeys
- Ensure alignment with operational realities including shift-based work environments and certification requirements
The BAwill analyze existing systems data flows and interfaces to ensure smooth integration between the LMS and tools such as HR systems registration platforms certification tracking and digital content repositories. They will work closely with IT and the project manager to translate business needs into technical specifications that guide vendor and internal development work. They willbe responsible forthe following activities:
- Inventory systems that willinterface withthe LMS (e.g. HRIS records systems scheduling identity management)
- Define data flows system interactions and integration points
- Collaborate with technical teams to assess integration feasibility and constraints
- Identifysystem dependencies and risks
The BA willdocumentandvalidatebusiness needs functional requirements and technical specifications for the LMS. They willbe responsible forthe following activities:
- Elicit analyze and document business and technical requirements
- Develop functional and non-functional requirements including security and compliance needs
- Maintain a requirements traceability matrix
- Support prioritization and validation of requirements with stakeholders
The BA willassistin preparing procurement documentation evaluating vendor proposals and ensuring requirements are accurately represented. Supports implementation planning including readiness assessments risk identification and validation of vendor deliverables against agency needs. They willbe responsible forthe following activities:
- Contribute to development of RFP documents and evaluation criteria
- Participate in vendor demonstrations and solution evaluations
- Assistin scoring vendor responses based on organizational needs
Impact Assessment & Change Support
- Assess the impact of the LMS on business processes roles and policies
- Identifyorganizational readiness considerations
- Collaborate with change management and training teams as needed
- Provide requirements clarification during system configuration and development
- Support user acceptance testing (UAT)
- Assistin resolving gaps between business needs and system capabilities
- Bachelors degree in business administration Information Systems or related field (or equivalent experience)
- 37 years of business analysis experience on complex system implementation projects
- Demonstrated experience analyzing system integrations and data flows
- Experience working in public sector public safety or highly regulated environments
- Strong documentation and requirements management skills
- Familiarity with compliance-driven training environments
- Experience supporting RFP or procurement processes
- Knowledge of identity management or records management systems
- Certification such as CBAP CCBA or PMI-PBA
- Experience with LMS implementations or enterprise training systems
- Strong analytical and problem-solving skills
- Ability to translate business needs into technical requirements
- Excellent facilitation and stakeholder engagement skills
- Process modeling and documentation (e.g. workflow diagrams use cases)
- Effective communication across technical and non-technical audiences
- Ability to work independently and manage multiple priorities
- Current-state and future-state process documentation
- System and data flow diagrams
- Requirements documentation and traceability matrix
- Integration inventory and analysis
- Gap analysis
- Testplans
- Benefits Management Plan
Required Experience:
Senior IC
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