Sr. Analyst, Process Enablement Supply Chain

Vertiv Group

Job Location:

Westerville, OH - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

POSITION SUMMARY

Sr. Analyst Process Enablement - Supply Chain provide expertise and structured support for supply chain business processes ensuring accurate issue triage process guidance and effective adoption of global templates and procedures. Act as a dedicated super user for supply chain end-to-end processes providing functional clarification performing issue triage and supporting user enablement activities. This position reports to Manager Process Enablement.

RESPONSIBILITIES

Supports supply chain-specific Oracle EBS modules including Order Management & Shipping (ONT) Sourcing & Purchasing (PR/PO) Advanced Quoting & Pricing (ADV QP) Project Manufacturing (MFG) Project Management (MGT) Oracle Time & Labor (OTL) Billing (BILL) and HRMS.
Owns resolution of service module-specific issues from initial triage through escalation.
Documents business requirements and assesses process impacts related to service processes.
Provides updates on solution design implemented fixes and functionally resolved tickets.
Interfaces with supply chain business functions Business Process Enablement Lead and Training & Knowledge Coordinator on the business side.
Escalates unresolved issues to ERP Second Level Support on the IT side.
Performs structured functional triage before ticket creation including issue validation scenario replication and preliminary root-cause categorization for supply chain-specific processes.
Handles module-specific user queries and functional triage across Order Management Purchasing Quoting and related modules.
Advises Business Process Enablement Lead and Training & Knowledge Coordinator on recurring issues and knowledge gaps within service modules.
Reduces avoidable tickets by providing immediate clarification and hands-on guidance to users.
Oracle EBS (ONT PR/PO ADV QP Project MFG Project MGT OTL BILL HRMS) ServiceNow SharePoint process mapping transaction flow analysis and exception handling methodologies.

QUALIFICATIONS

Bachelors degree in Business Administration Accounting Finance Economics Engineering Marketing IT Computer Science or related discipline.
2-4 years in Oracle EBS functional support or business process enablement.
Experience in handling module-specific user queries and functional triage.
Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.
Strong written and verbal communication skills in English; other languages are a plus.
Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams.
Analytical thinking and problem-solving skills.
Ability to perform root-cause categorization identify recurring issue patterns and assess process impacts.
Deep functional knowledge of Oracle EBS supply chain modules (ONT PR/PO ADV QP Project MFG Project MGT OTL BILL HRMS).
Proficiency in process mapping transaction flows and exception handling.
Experience with formalization of module-specific business requirements.

PHYSICAL & ENVIRONMENTAL DEMANDS

No special physical requirements.

TRAVEL REQUIREMENTS

10% travel required.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. . Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware software analytics and ongoing services to enable its customers vital applications to run continuously perform optimally and grow with their business needs. Vertiv solves the most important challenges facing todays data centers communication networks and commercial and industrial facilities with a portfolio of power cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville Ohio USA Vertiv employs around 34000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to.

Required Experience:

Senior IC

DescriptionPOSITION SUMMARYSr. Analyst Process Enablement - Supply Chain provide expertise and structured support for supply chain business processes ensuring accurate issue triage process guidance and effective adoption of global templates and procedures. Act as a dedicated super user for supply ch...