Sr. Analyst, HRIS Chicago, IL

Work Location: Chicago
Due to the highly interactive and team-based nature of this role in-person attendance for most of the workweek (i.e. 3 days or more) is essential for: effective communication including during in-person meetings strong supervision real-time problem-solving and participation in cross-functional initiatives.

Want to make an impact
The HRIS Team supports all HR applications including SuccessFactors and Kronos Workforce Pro. Our team works directly with various stakeholders to troubleshoot system issues as well as develop enhancements and new features. Most importantly we act as a strategic partner leveraging on our service provider developing solutions to automate and simplify processes for our business partners.



As a Senior HRIS Analyst you will work closely with Corporate HR HR Field Team and the Information Technology Team to help drive a variety of projects and initiatives. The primary focus of this role is to serve as resource for the support and configuration of Ferraras SuccessFactors platform UKG Time Keeping and across multiple functional areas (Time-Keeping HCM Benefits Compensation etc.).

Ways you will make a difference
Overall knowledge of the main HR Processes (Talent Time & Attendance Payroll).
Strategically participate in the ongoing design configuration deployment and maintenance of all HR applications.
Support the HR users ensuring that Ferraras systems (SuccessFactors UKG work zone) are working as intended and act as first level of support in case of system incidents
Troubleshoot investigate and resolve system/data issues.
Ensure the correct utilization of the maintenance support to handle incident/small configuration that requires technical interventions.
Initiate system and process improvements using best practice guidance and support to stakeholders.
Work on projects to enhance processes and coordinate communications activities.
Collaborate with Ferrara IT groups to ensure alignments of new solutions.
Provide functional/technical system support and escalate to team members when necessary.
Perform data audits to assist in maintaining data integrity.
Build and distribute high level reports as needed.
Conduct business requirement gathering sessions and create requirements documentation.
Performs other duties as assigned