SQA Engineer

Join the Fun at Arrow International!

Arrow International is the worlds #1 maker of charitable gaming products from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe and were growing fast!

Were building a winning culture thats all about teamwork passion and innovation. At Arrow youre not just another employee youre part of a high-performing team thats redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing 401(k) matching great benefits and paid time off including a bonus week every July!

If youre looking for a career thats exciting meaningful and full of opportunity Arrow is the place to be.

Position Summary

This position is responsible for developing and executing tests on new and existing products to ensure that they meet the requisite functional technical and regulatory compliance and maintain high overall product quality. From hand-held tablet devices to Las Vegas style gaming cabinets our array of products is diverse and advanced. Interface with Game/System Development and other Product Development staff to resolve issues in a timely manner. Also responsible for having proficient understanding of the software test methodologies and procedures in order to ensure testing efficiency and high level of quality. Will participate in mentoring Associate SQA Engineers. Organize and lead inter-departmental project meetings.

Salary range commensurate with experience. This role provides competitive benefits including an annual performance bonus profit sharing program and a 401K with company match.

Primary Roles and Responsibilities

• Develop hold reviews and execute test plans and test scripts for new and existing game themes and systems
• Follow all the SQA Work Instructions daily
• Submit and track any product issues found during testing to ensure that they are resolved
• Lead software defect scrub meetings and SQA Milestone hand-off meetings with Development
• Utilize all required databases for SQA functions and testing
• Provide input to the weekly project status report for each assigned project
• Provide detailed Completion Report at the end of each project
• Participate and provide input during root cause analysis phase
• Interface with other members of Product Development to effectively communicate and resolve all reported issues in a timely manner before the gaming product is released
• Proficient understanding of software test methodologies/procedures and the overall product development lifecycle
• Reproduce issues when necessary in order to assist software development in resolving issues
• Responsible for project escalations for each assigned project

Other Duties and Responsibilities

• Assist the SQA Department on special projects
• Introduce process improvement initiatives
• Establish key contacts with upstream organizations that have a direct impact on SQA
• Mentor new Associate SQA Engineers on assigned projects

Experience and Education

• Bachelors Degree in Engineering or Computer Science preferred
• 3 - 5 years of relevant SQA work experience
• Academic and/or working knowledge of Visual Studio
• Academic and/or work experience with C and/or C
• Academic and/or proficiency with Microsoft Word Excel and Outlook
• Basic knowledge of the gaming industry

Preferred Skills

• Working knowledge of computer operation and principles of computer hardware
• Working knowledge or experience with TestRails
• Working knowledge or experience with the JIRA Defect Management tool
• Working knowledge of real-time embedded systems
• Working knowledge of Agile methodologies
• Knowledge or experience with Perl or other shell scripting languages a plus
• Excellent written and oral communication skills
• Ability to communicate and collaborate with other team members
• Ability to work in a fast paced deadline-oriented environment
• Detail-oriented and organized
• Capable of providing input and potential solutions to identified issues
• Ability to work with limited supervision

PHYSICAL DEMANDS/WORKING CONDITIONS:

Vision:

• Close vision
• Depth perception
• Ability to adjust focus
• Peripheral vision
• Ability to distinguish colors

Physical Requirements:

• Stand for long periods of time
• Extensive time in front of LCDs and Electronic Gaming Machine screens
• Repetitive motion to open heavy Electronic Gaming Machine doors

Work Conditions:

• The ability to move between projects with little notice and the ability to adapt quickly
• Overtime and weekend hours may be required to meet project schedules
• Limited travel may be required

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Diversity and Inclusion Statement

At Arrow International we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger more innovative and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome supported and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit hire train and promote individuals in all job titles without regard to race color ancestry national origin gender identity or expression sexual orientation marital status religion age results of genetic testing

veteran status or physical or mental disabilityexcept where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application participate in the interview process undergo any pre-employment testing or otherwise take part in the employee selection process please contact us at

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International and no fees will be paid if the candidate is hired.

To ensure a safe and productive work environment all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening which generally consists of a hair drug test and receive an acceptable result as a condition of employment.