Sprinkler Service Field Team Leader

Make a difference protect lives and achieve your dreams. Build your career with the industry-leading fire life safety and security company.

Essential Duties & Responsibilities:

• Assist in evaluation and hiring process of the field technician workforce to meet the financial and operational goals of the inspection and repair business unit

• Evaluates technician personnel skill sets and develops and conducts training programs to achieve cross training initiatives

• Responsible for mentoring/training field technicians to assist in their growth and development

• Monitors the performance and productivity of field technicians

• Assists in the performance evaluation process of designated subordinates

• Meets with technicians regularly to ensure that proper information flows in both directions and that progress toward stated goals and objectives is being achieved

• Develops and nurtures relationships with owners risk managers governmental agencies and other potential customers or influencers and maintains excellent customer relationships

• Responds to inquiries from potential customers for information about the capabilities of the company and tracks and follows up on inquiries

• Interfaces with sales personnel in estimating service work (Jobsite visits scope concerns etc.)

• Reviews pending work orders and works with customer service/dispatch to ensure that inspection and repair work orders are planned and scheduled properly

• Manages the work order process and field teams to achieve target gross margin/profitability and customer satisfaction

• Monitors actual financial results against plan and takes corrective actions as necessary to ensure the inspection

Education/Qualification:

• Preferred: Bachelors Degree. Combination of related experience and education will be considered

• Preferred: 5 10 years of fire protection industry experience in positions of increased responsibility

• Required: Previous experience leading a team of field technicians

• Troubleshooting skills.

• Must have good interpersonal skills and be able to work in a team environment as well as work independently.

• Must have reliable transportation to/from the office or job site.

• Must be flexible with scheduling requirements that occasionally will require evening weekend and/or out-of-town assignments.

• Requires the ability to recognize and report deviations through inspection programs.

• Requires the ability to interpret apply and explain applicable laws codes and regulations.

• Requires the ability to maintain accurate records and reports.

• Requires the ability to understand and follow oral and written directions.

• Requires the ability to use or repair small/light equipment such as power tools ladders medium equipment and machinery

Other Duties:

• Adheres to the Code of Conduct Confidentiality Agreement and Company Safety Policy.

• Ability to travel when needed.

• Performs other duties as assigned.

Physical Requirements:

• While performing the essential functions of this job the employee is regularly required to stand walk use hands to finger handle or feel reach with hands or arms stoop kneel crouch or crawl and is occasionally required to lift and/or move heavy objects.

• The work also requires the following physical abilities in order to perform the essential job functions: balancing climbing grasping hearing mental acuity pulling pushing repetitive motion speaking talking and visual acuity.

Pay Rate:

$35 to $45 hourly based on experience.

Benefits and Perks:

• Excellent pay

• Medical dental vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race color creed religion national origin ancestry citizenship status age sex gender pregnancy sexual orientation gender identity gender expression genetic information disability military service and veteran status or any other characteristic protected by applicable law.