Specialty Pharmacy Technician Patient Liaison

At Shields Health Solutions we hire team players who put people first. Join a diverse inclusive workplace where your ideas are valued.

Were growing rapidly and looking for driven professionals to make an impact in specialty pharmacy and patient care.

As the primary point of contact for specialty pharmacy patients youll support medication access adherence and care coordination in a fast-paced patient-centered environment.

Key responsibilities:

• Coordinate refills delivery and medication access
• Support insurance navigation and copay assistance programs
• Monitor and improve medication adherence
• Communicate with pharmacists providers and clinic teams
• Resolve patient insurance and access challenges efficiently

This role bridges retail pharmacy clinical care and patient advocacyoffering meaningful impact beyond traditional pharmacy technician work.

• Competitive salary bonus
• MondayFriday schedule (onsite outpatient clinic)
• 4 weeks PTO 10 paid holidays
• 401(k) with company match
• Medical Dental Vision (Day 1 eligibility)

• Registered Pharmacy Technician (state licensure required)
• High School Diploma or GED
• 25 years of pharmacy technician experience

• CPhT (PTCB certification)
• 58 years of experience
• Background in specialty pharmacy patient support or medication adherence programs

• Strong communication and interpersonal skills
• Proficiency in Microsoft Office (Excel Word)
• Solid organizational and administrative abilities
• Ability to work independently and learn new systems quickly

• Detail-oriented organized and dependable
• High integrity and strong judgment
• Empathetic communicator with a patient-first mindset
• Team-oriented with ability to handle confidential information

Experience supporting patients in:

• Transplant
• Hepatitis C
• Infectious Disease (including HIV)
• Oncology

• Salary: $50000 $65000 bonus
• Final pay based on experience location and applicable factors

Shields is committed to pay transparency and equal employment opportunity.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50000 and $65000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience seniority geographic location and other factors permitted by law.

Help patients navigate complex therapies and life-changing treatments while growing your career in specialty pharmacy.

Specialty Pharmacy Technician Pharmacy Liaison Patient Support Medication Adherence Pharmacy Operations CPhT Outpatient Pharmacy Specialty Pharmacy Careers