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Specialty Client Services Representative (CSR)
Job Location:
Job Location:
Charlottesville, VA - USA
Hourly Salary:
USD 18 - 20
Hourly Salary:
Posted:
11 July 2026 (30+ days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Specialty Veterinary Client Service Representative (CSR)
Do you enjoy building relationships with clients and being part of a team that provides advanced veterinary care Join our team at Virginia Veterinary Specialty & Emergency as a Client Service Representative (CSR) and play a vital role in supporting our patients their families and our specialty teams.
Job Description
The Specialty CSR is often the first point of contact for clients visiting our specialty services offering both professionalism and compassion. Youll support seamless communication between clients and doctors assist with scheduling and help ensure that each patients visit runs smoothly.
Position Details
- Full-time schedule: 5 shifts per week 8 hours each
- Dedicated to our Specialty Departments (supporting Internal Medicine Surgery and other advanced services)
- Opportunities to work closely with specialists technicians and assistants in a collaborative client-focused environment
Some of the responsibilities you will own in this role:
- Greet clients with warmth and empathy in stressful situations
- Answer phones schedule appointments and manage patient check-ins/outs
- Collect payments and explain financial transactions clearly and professionally
- Maintain accurate medical records and ensure hospital cleanliness
- Collaborate closely with veterinary staff to support patient care
Preferred Qualifications
- 1 year previous experience in veterinary medicine or 2 years experience in human health medicine preferred
- Excellent communication and problem-solving skills
- Ability to remain calm and compassionate in emotional or high-pressure situations
- Strong organizational skills and attention to detail
- Flexibility to work evenings weekends and holidays
Benefits
- Be part of a mission-driven team that saves lives every day
- Opportunities for growth and training in the veterinary field
- Supportive leadership and a collaborative work environment
- Competitive pay
- Paid time off and paid parental leave
- Health dental and vision insurance
- Employee discounts
- 401K with company match
Apply today to join the Virginia Veterinary Specialty and Emergency team!
Required Experience:
Unclear Seniority
About Company
We handle the day-to-day business operations while you provide excellent medical care. Join a veterinary family that cares about your happiness and success.
