Specialization Lead

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy design execution and operations unlocks business value through a range of solutions. Were a team of 80000 strong working with over 6000 customers including 80% of the Fortune 500 across North America Europe and Asia who partner with us for our scale full-stack capabilities and speed. Were strategic thinkers hands-on collaborators helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

Job Summary:

The Specialization Lead (SL) reports to the Team Lead and sits in Charlotte NC This role is responsible for leading a group (pod) of about 3 recruiters with less than one year of experience with TEK in training. This position has overarching responsibility for getting the newest recruiters to the established spread and skill levels with a focus on specialization within product vertical and/or skill set. The SL is expected to have a proven record of production and an advanced level mastery/knowledge in their specialization skill sets. The expectation is that the SL will maintain a high level of intellectual curiosity on latest industry and technology trends and provide direction to the pod through daily goal setting live feedback and mentorship. The SL is responsible to drive accountability in both individual and their pods production results. The SL builds relationships of trust with those in their pod to position them for success and also builds relationships of trust with external partnership (field Account Managers) to deliver on the business. The SL will partner with the Team Lead and/or the Delivery Manager to facilitate developmental conversations and coaching

with members of their pod.

Essential Functions:

• Coach and mentor recruiters in pod for at minimum the first 12 months of tenure building on all the recruiter foundational skills.
• Partner with the Onboarding Lead to deliver a great new recruiter experience.
• Support the delivery teams through training modules role play scheduling daily debrief of training activities and overall expectations.
• Performance Management:
  • Set clear expectations and goals for performance. Analyze and assess recruiter trainee performance (using Recruiter Connected Dashboard).
  • Provide developmental feedback coaching and positive reinforcement to create a culture that encourages feedback for all involved to foster ongoing development.
  • Participate in formal and informal periodic performance reviews including recruiter training key tenure milestones graduation from trainee to full time recruiter as well as end of the year reviews.
• Demonstrate a strong understanding of and execute Situational Leadership II frameworks using the methodology to coach and develop recruiters HVAs:
  • Business Qualification: Understand how to effectively prioritize requirements the whys of the position including technology business challenge and impact. Ensure recruiters can articulate why a consultant should be interested in the requirement.
  • Sourcing Strategy: Begin with nearby inventory resources that align technically and culturally leveraging a strong network of current and former contacts.
  • Qualify / Disqualify: Has a strong belief in quality as evidenced by behaviors that drive quality placements. Holds self and others accountable to qualifying candidates through the qualify / disqualify process. Provides detailed references from recent supervisors that are applicable to the requirement and speak to the consultants ability to impact the challenge the customer is trying to solve.
  • Present Candidate to Customer: Creates focus and urgency when leveraging TEKsystems Quality Process (G2 Reference IOI) to facilitate value-based dialogue with customers. Can confidently speak to Account Managers & Customers about how the prospective consultant fits technically aligns with company values and work environment and can teach others to do the same.
• Recruiting - accountable to the same goals and metrics from a performance and activity standpoint as other Recruiters in their tenure group.
• Will recruit and allocate to Financial Services business approximately 95% of the time.
• Fulfillment and Delivery Oversee daily pod activity delivery strategy and overall production for pod members. Collaborate with FS Leadership as well as Bank of America DBO and AMs to prioritize requirements and drive activity for pod members. Align recruiter pod activity to account and division strategy.
• Operational Excellence - apply DBC and other operational processes. Successfully utilizes technology (DRZ Chatter Connected Dashboards WIN Report Communities Cases) in their pod leadership.
• Leadership Ability - develop new recruiters through formal and/or informal mentorships; influence and lead others to achieve measurable outcomes.

Minimum Education/Abilities/Skills:

• Bachelors Degree in liberal arts communications business or related area preferred; combination of high school diploma/GED and equivalent industry experience in lieu of a degree at a minimum.
• Minimum of two years of industry experience with demonstrated success as a recruiter; currently at or above contest level; quarter contest or one full contest is preferred.
• Ability to collaborate virtually across functions leadership and teams on a continuous basis and can build a strong rapport with various roles throughout the organization.
• Able to hold others accountable to training standards and does not shy away from healthy
• Is resourceful agile and able to navigate through a highly matrixed work environment to achieve optimal business outcomes
• Demonstrates a strong understanding of the delivery business and extensive knowledge in assigned specialization area.
• Strong verbal and written communication skills as well as solid facilitation skills
• Must be well organized detail-oriented and able to manage day to day schedules and juggle competing
• Strong independent problem-solving skills
• Is passionate about developing self and
• Exhibits the ability to drive results within a specific division vertical or
• Demonstrates proficiency in leveraging company recruiting technology and executing operational
• Remains current in technology industry and recruiting
• Strong proficiency in recruiting tools such as Connected MS Teams and LinkedIn as well as proficient with Microsoft Office Suite (Word Excel PowerPoint Outlook One Note etc.)
• Certification requirements may exist in the future once built/offered

Competencies:

• Drives Results
• Instills Trust
• Develops Talent
• Collaborates
• Business Insight
• Situational Adaptability
• Directs Work
• Self Development

Special Requirements:

• Some travel (less than 10%) may be necessary
• Must reside in Charlotte NC and be willing to go on-site to that office 4 days a week.

The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. To view the EEO is the law posterclick here. If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email .

Individual compensation offered for this position within this range will depend on many factors including qualifications skills relevant experience job knowledge geographic location internal equity and other pertinent job-related factors.