Specialist Inventory Systems
Orlando, FL - USA
Job Summary
Heres why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options including medical dental and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
Responsibilities
Assists the Sr. Inventory Systems Specialist and Leadership to manage the system Inventory Access for all Inventory Stakeholders and their guests
Assists Sr. Inventory Systems Specialist with system inventory release rules and Function codes to improve the overall health of the Inventory and optimize Club Member usage opportunities.
Support all Resort and Inventory Stakeholder inventory challenges marketing rental club owner affiliate partners and resort teams.
Facilitates the configuration updates required to complete the requests and projects received by Inventory Systems based on Managements direction and department policies and SLA.
Assist with annual inventory processes including but not limited to set up and maintenance of club points cost table club and owner fixed week auto-blocking club open season rates annual resort maintenance & refurbishment schedule uploads
- Support all VOICE and Clarity systematic inventory processes related to both PMS or CMS environments including: all HGV and automated check-in properties; new resort set up and maintenance lock-off relationship management partial segment release rules auto-confirm waitlist rules RCI interface translations ELITE upgrade mapping CMS to PCM cross-references club points cost tables event week dates Scotland changeover dates club open season rates NRAT rates generic type codes.
Partner with VOICE/Clarity programmers and BI/IT teams to create system/reporting innovations and enhancements to support club current and new programs offerings and rules support resort front desk processes and to continuously improve inventory processes and performance
Support VOICE security access for department res-type controls availability views room assignment function and after-hours OOS process
Support ADA inventory data including attribute assignment for units and lock-offs property and unit descriptions. Partner with Brand Services and Architecture & Development teams to complete biannual resort survey updates to ensure compliance with DOJ decree.
Assist department management in the refinement and creation of utilization reporting and analysis.
Document and update procedures for all assigned tasks
Perform special projects or other ad hoc requests by leadership as needed.
Qualifications
To fulfill this role successfully you must possess the following minimum qualifications and experience:
Demonstrated ability to collaborate with other disciplines with the ability to execute on defined strategy within stated deadlines.
Strong written and oral communication skills; ability to coherently interact with various departments and levels of management
Strong organizational skills with a sense of urgency in order to prioritize and
Required Experience:
IC
About Company
Hilton Grand Vacations offers career opportunities with great benefits, like highly discounted hotel stays. Learn more.