Specialist, Global Digital Content Operations

Introduction: A Career at HARMAN Lifestyle

Were a global multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle you connect consumers with the power of superior sound.

• Contribute your talents to high-end esteemed brands like JBL Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect cutting-edge technology that elevates the listening experience

About the Role

As the Specialist Global Digital Content Operations you will manage assigned global digital content initiatives across HARMAN Lifestyles direct-to-consumer channels including websites landing pages email and digital campaign experiences.

You will drive projects from brief through launch coordinating timelines content workflows regional input creative development quality assurance and final delivery. Working across Brand Ecommerce Regional Marketing Creative Production and agency teams you will help translate global campaign strategies into consistent locally relevant digital experiences.

This role is responsible for improving the quality accuracy and efficiency of digital content delivery across markets. The ideal candidate combines strong project management and operational discipline with creative judgment digital fluency and a consumer-focused mindset. You will use performance insights emerging tools and digital best practices to recommend improvements to content experiences and ways of working.

This role reports to the Manager Digital Content Strategy.

What You Will Do

Global Website & Digital Experience Initiatives

• Maintain and evolve global digital content standards and governance processes including naming conventions briefing review approval localization accessibility and ongoing maintenance.
• Own the end-to-end coordination of assigned global landing pages and interactive content across direct-to-consumer channels partnering with internal teams and external agencies to deliver consistent digital experiences across regions and platforms.
• Support ongoing improvements to website content and user journeys ensuring alignment with brand ecommerce and consumer engagement objectives.
• Identify opportunities to improve the consistency quality and scalability of digital content delivery across markets.

Centralized Seasonal Campaign Development & Global Rollouts

• Assess the effectiveness adoption and value of the global seasonal campaign workstream gathering stakeholder input and performance insights to recommend how the program should evolve scale or be prioritized.
• Develop campaign briefs and manage the creative-development process with Huemen ensuring concepts and deliverables reflect global brand priorities ecommerce objectives regional needs and channel requirements.
• Manage stakeholder reviews feedback rounds approvals and regional hand-off for assigned global seasonal campaigns such as Mothers Day Back to School Halloween and Black Friday.

Collaborate with Creative & Agency Partners

• Coordinate internal creative and agency deliverables including briefs timelines feedback rounds asset reviews and final handoffs for assigned digital content and campaign experiences.
• Provide organized and actionable feedback to creative teams while helping ensure alignment with brand standards and campaign objectives.
• Lead content quality assurance and launch-readiness checks for digital creative assets across platforms and regions.
• Stay informed on contemporary digital design ecommerce and content trends to help elevate overall digital brand exposition.

Support Content Operations & Optimization

• Support global blog content workflows from planning and ideation through publishing and ongoing optimization to strengthen SEO AEO and content discoverability.
• Evaluate and improve digital content processes identifying opportunities to increase efficiency consistency and scalability across teams and markets.
• Test and help implement new tools technologies and ways of working that improve content production governance measurement and optimization.
• Analyze website campaign search and content-engagement performance to recommend improvements and track outcomes such as on-time delivery content accuracy QA defect reduction localization turnaround page engagement and workflow efficiency.

What You Need to Be Successful

• Minimum of 5 years of experience in digital content operations content marketing web or ecommerce content digital production or a related field including coordinating website landing-page or digital campaign initiatives in a global or multi-regional organization.
• Strong understanding of digital consumer experiences ecommerce journeys and modern content and digital-creative best practices.
• Experience with CMS platforms digital publishing workflows and content operations processes.
• Demonstrated project management skills with the ability to independently manage multiple workstreams navigate ambiguity prioritize business needs and deliver accurate work from brief through completion.
• Experience collaborating with global and regional stakeholders internal creative teams agencies and external production partners.
• Proactive and resourceful problem-solver who seeks out answers uses available data and engages the right partners to overcome roadblocks.
• Strong analytical skills with the ability to interpret insights identify trends and recommend performance improvements.
• Strong written and verbal communication skills creative judgment and an appreciation for premium contemporary brand experiences.

Bonus Points if You Have

• Bachelors degree in marketing business communications digital media or a related field.
• Experience supporting global international or regional marketing initiatives.
• Experience within consumer electronics lifestyle retail or ecommerce-driven brands.
• Working knowledge of SEO AEO content discoverability and evolving digital content optimization best practices.
• Experience balancing brand standards consumer experience and commercial priorities across digital touchpoints.
• Strong passion for premium website experiences contemporary digital storytelling and modern digital brand experiences.
• Interest in emerging AI tools digital technologies and new ways of improving content operations.

What Makes You Eligible

• Ability to work in the Northridge CA office in a hybrid model.
• Willing to travel up to 10% domestically and internationally as necessary.
• An understanding that flexibility in working hours may be required due to the nature of our global infrastructure.
• Successfully complete a background investigation and drug screen as a condition of employment (post-offer).

What We Offer

• Competitive wellness benefits and 401K Retirement Savings plan.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN Universitys business and leadership academies and extensive course catalog.
• Tuition Reimbursement.
• Access to employee discounts on world-class HARMAN products (JBL Harman/Kardon etc.).
• Be Brilliant employee recognition and rewards program.

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.