Specialist, Americas Customer Technical Service

Total Number of Openings

The Customer Technical Support (CTS) Specialist provides customer-facing technical expertise to support the successful application qualification and commercialization of lubricant additive products. This role works closely with Account Managers Product Line teams and technology teams to translate customer requirements into practical technical solutions that support commercial execution and long-term account value.

The role will primarily support the AEO (engine oils) Driveline and Hydraulics product portfolios and will be assigned regional and potentially global account responsibilities based on experience and capability.

• Provide technical support to assigned regional and/or global customers in close collaboration with Account Managers and regional product line management. Supports development of commercial proposals to customers including price recommendations.

• Work closely with Product Line teams to align customer technical needs with product strategies and portfolio positioning. Provide market intelligence information to inform product line teams on evolving product performance requirements and specifications.

• Regularly prepare and deliver customer-facing technical presentations or seminars.

• Partner with Product Line and technology teams to support product qualification transition and commercialization programs.

• Translate customer requirements into clear technical recommendations including product selection application guidance and troubleshooting.

• Provide technical input to proposals RFQs and tenders in partnership with commercial stakeholders.

• Coordinate and execute multiple customer-specific technical projects managing priorities timelines and deliverables.

• Monitor OEM requirements specifications and industry trends and assess implications for customers and product offerings.

• Represent the company professionally while ensuring full compliance with ethics safety and regulatory standards.

• Bachelors degree in engineering Chemistry or a related technical field.

• Multiple years of relevant experience in customer-facing technical support applications engineering or a related technical-commercial role.

• Demonstrated ability to engage customers directly and deliver practical value-driven technical solutions and build relationships.

• Strong communication skills and ability to collaborate effectively across disciplines.

• Ability to work independently manage multiple priorities and operate effectively in a fast-paced environment.

• Experience in the lubricant additives and/or lubricants industry particularly engine oils driveline or hydraulic applications.

• Experience with integrated oil companies additive suppliers or OEM-facing technical roles.

• Familiarity with OEM lubricant specifications approvals and qualification processes.

• Spanish language skills in addition to English are a strong plus.

• Project management training or certification is a plus.

U.S. Regulatory notice:

Chevron is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religious creed sex (including pregnancy) sexual orientation gender identity gender expression national origin or ancestry age mental or physical disability medical condition reproductive health decision-making military or veteran status political preference marital status citizenship genetic information or other characteristics protected by applicable law.

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