Spanish Interpreter and Translator Coordinator BWH
Job Location:
Boston, MA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryUnder the direction of the Patient Experience Operations Manager the Spanish Interpreter provides medical interpretation for clinical and non-clinical encounters to enable communication between patients and families who are limited English proficient and/or hearing impaired and clinicians and other hospital staff. Interpretation will be provided in person or by telephone in compliance with National Standards of Practice and Code of Ethics Brigham and Womens Hospital policies and procedures and Interpreter Services guidelines to ensure patient safety and access to quality care.
Does this position require Patient Care
Yes
Essential Functions
-Responsible for answering requests effectively and in a timely manner for face to face or telephone interpretations for all types of encounters throughout the hospital with priority given to emergency and urgent requests.
-Interprets and transmits accurately and in understandable terms complex medical information from medi
Qualifications
Education
High School Diploma or Equivalent required and Associates Degree preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Fluency in English and Spanish both written and verbal required
Prior training of medical terminology and interpreting skills preferred
Two years of healthcare related experience in a position of direct patient contact preferred
Knowledge of culture-specific care.
Knowledge Skills and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Strong ability to concentrate detail-oriented and possess cultural sensitivity regarding their patient transmits all information as accurately as possible.
- Strong linguistic and interpreting skills.
- Strong interpersonal skills in difficult and demanding situations.
- Ability to follow directions with minimal supervision.
- High level of customer service and team building.
- Knowledge of culture-specific care.
Additional Job Details (if applicable)
Shift: 30hr day
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
- /HourlyGrade
SF1150EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
