Spa Therapist Massage & Esthetics

The Spa Therapist Massage & Esthetics is responsible for delivering professional spa treatments and wellness experiences while providing exceptional guest service consistent with luxury hospitality standards. This role performs massage therapy facial and esthetic services body treatments and wellness services designed to promote relaxation wellness skin health and guest satisfaction in a tranquil and professional spa environment.

The ideal candidate is service-oriented knowledgeable professional and passionate about wellness skin care guest care and creating personalized luxury experiences.

Essential Responsibilities

• Provide professional massage therapy facial and esthetic services body treatments and wellness services in accordance with hotel spa standards treatment protocols scope of practice and applicable licensing requirements.
• Conduct guest consultations to assess wellness needs skin concerns and conditions preferences contraindications and appropriate treatment recommendations.
• Maintain treatment rooms equipment linens esthetic implements and spa areas in a clean sanitized organized and guest-ready condition.
• Ensure guest comfort privacy dignity and confidentiality throughout all spa experiences.
• Educate guests on spa services wellness recommendations skin care regimens retail products and home care recommendations as appropriate.
• Maintain accurate service documentation and treatment records in accordance with company procedures and applicable regulations.
• Follow all sanitation infection control workplace safety and professional licensing standards.
• Assist with spa setup preparation and operational support as assigned.
• Promote spa services wellness offerings and retail products professionally and responsibly.
• Respond promptly and professionally to guest requests questions concerns and service recovery opportunities.
• Support spa events VIP experiences wellness programs and promotional initiatives as assigned.
• Maintain professional appearance demeanor and conduct consistent with luxury hospitality standards.
• Participate in required trainings meetings and continuing education as operationally required.

Qualifications :

• Current Louisiana Massage Therapy License and Louisiana Esthetician License required.
• Additional massage therapy esthetics spa or wellness certifications preferred depending on assigned services.
• Previous spa wellness massage therapy esthetics or luxury hospitality experience preferred.
• Strong guest service and interpersonal communication skills.
• Knowledge of massage techniques facial and skin care techniques skin types and conditions professional skin care products wellness treatments anatomy contraindications and spa sanitation standards.
• Ability to maintain professionalism discretion and guest confidentiality at all times.
• Ability to work independently and collaboratively within a team-oriented environment.
• Professional appearance and polished demeanor required.
• Ability to work flexible schedules including mornings evenings weekends holidays and extended shifts as operationally required.
• High school diploma or equivalent preferred.
• Must be legally authorized to work in the United States.

Preferred Skills & Competencies

• Experience in luxury hotel or upscale spa environments.
• Knowledge of multiple massage modalities facial treatments esthetic techniques professional skin care and wellness techniques.
• Strong retail recommendation and guest engagement skills.
• Ability to create personalized and memorable guest experiences.
• Positive attitude with a calm welcoming and service-oriented approach.
• CPR and First Aid certification preferred.

Additional Information :

Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. In addition to being part of a world-class luxury hospitality brand team members enjoy a comprehensive benefits package designed to support their health well-being and financial future including:

• Medical Dental and Vision Insurance
• Paid Time Off and Holiday Pay
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Colleague Dining Program
• Career Growth and Development Opportunities
• Recognition and Rewards Programs

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time