Spa Spa Concierge

Company Description:Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich peoples lives by offering memorable experiences giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable Guiding Principles:Integrity Compliance Value Creation Principled Entrepreneurship Customer Focus Knowledge Change Humility Respect & FulfillmentJob Descriptionwhat you will accomplishThe Spa Receptionist is responsible for the reception and retail area at the Spa. Including the greeting of all guests answering phone calls assisting guests with questions regarding Spa services and products booking all appointments checking the guest into the computer system and charging for services warm hospitable guest relations in all guest to individual guest needs as they open and close the spa each day according to Standard Operating book change and cancel spa and greet everyone who enters and leaves the spa detailed descriptions of spa treatments packages services facility features and hours of spa computers with skill and a Spa Desk the phone promptly and use the guests name throughout the phone promote the spa treatments services sessions and retail as well as programs promotions and/or discounts eye contact when addressing external and internal guests questions and concerns professionally and accurate appropriate and immediate responses to all requests by guests ensuring complete guest a clean safe fully stocked and well organized ability to work without constant direct supervision and remain at assigned post for extended periods of a positive attitude and contribute toward a quality of work attend participate in and support training and staff meetings for the in all areas of spa operation as requested by to management any and all occurrences involving staff or guests in the spa that require confidentiality regarding company staff and guest you will bringKnowledge of modern office procedures and methods including telephone communications and office to use personal computers and various software to use basic math and money handling to be detail-oriented and have ability to to use excellent communication listening and computer to be efficient and productive in a fast-paced to be enthusiastic and possess excellent customer service to enjoy working with people; possess a friendly and outgoing to be a team lifting of 20 bending stooping upward reaching manual writing pulling of 20 duties may be if you have1-2 Years experience in Spa/receptionist related and first aid training have knowledge of all hotel departments and have good mathematical and computer school education and relevant training and experience required. Additional education preferred. Knowledge of local area InsuranceVision InsuranceDental InsurancePharmacy Insurance401KReferral BonusPaid Time OffBirthday Holiday (Full-Time or Part Time Only)Gone Fishing Holiday (Full-Time Only)Opportunities for advancementWage: $20.50We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.