Spa Manager on Duty, Berkeley
Berkeley, CA - USA
Job Summary
We are looking for an energetic creative and enthusiastic Spa Manager on Duty to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The Spa Manager on Duty is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities orientating guests to the spa facilities and providing personal guest service. The MOD role is a learning role wherein we are educating and preparing you for the Spa Coordinator role:
Under the direction of Manager support with daily activity of Spa Operation
Contribute towards the sales goals of the spa by increasing product and service sales
Provide superior customer service to all members prospects and guests
Maintain cleanliness and esthetic appeal of The Spa
Able to work opening/closing shifts work 5 days at 6 hour shifts (30 hours a week) minimum
Assists day-to-day staffing and basic member issues relating to Spa
Answer emails phone calls and voicemails in a timely and professional manner
Create and maintain professional business relationships with members and Spa guests
Assist with managing maintaining and restocking of Spa inventory
Assist with training and onboarding for new staff members
Help create and manage staff schedules for Spa department
Help run outreach events and programs within club to promote performance results
Professionally and courteously communicate daily with Maintenance staff regarding Spa cleanliness
Appropriately enforce policies and escalate to Spa Manager when required
Other responsibilities as assigned
Qualifications :
The successful candidate must have the following experience skills and education:
- Must possess a valid Massage Therapy or Esthetics License
- Enthusiasm and excellent customer service skills
- Must enjoy working with people with a friendly and outgoing personality
- Able to be efficient and productive in a fast-paced environment
- Basic math and money handling skills
- Computer skills
- Must be a team player
Additional Information :
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer a competitive salary benefits and industry-leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training Pilates Spa and Shop
NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities please visit one of our clubs or our website at
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Pay Transparency: $44.00/session; $20.00/hour (non-session work).
Remote Work :
No
Employment Type :
Part-time
About Company
OUR STORYEquinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our ... View more