Spa Manager

Elements Massage is seeking a hands-on energetic and inspiring leader to join our team as Studio Manager. This role is perfect for a dynamic individual who thrives in a people-focused customer-service-driven environment. The Studio Manager will oversee daily operations lead a team of sales specialists and massage therapists drive sales performance and ensure an exceptional client experience in our welcoming studio.

We are looking for someone who is not only motivated and self-driven but also passionate about wellness and creating a positive team-oriented culture.

• Lead coach and inspire a team of sales specialists and massage therapists to achieve individual and studio-wide sales goals.

• Deliver and uphold a high standard of client care ensuring every guest enjoys a flawless professional and welcoming experience.

• Manage day-to-day operations including membership sales appointment booking studio cleanliness and team scheduling.

• Build client relationships through networking and community outreach to expand the studios presence.

• Recruit hire train and develop team members to foster growth and excellence.

• Oversee studio financials including sales tracking cash reconciliation and performance reporting.

• Manage and update studio marketing channels including Facebook website and local events.

• Ensure compliance with all policies and uphold a positive professional studio atmosphere.

• 2 years of management experience (preferably in retail spa salon or wellness environments).

• Proven ability to drive sales and achieve performance goals.

• Strong leadership skills with a collaborative team-first philosophy.

• Excellent communication presentation and customer service skills.

• Business acumen with familiarity in financial management and performance analysis.

• Comfort with basic software tools and social media management.

• Flexible schedule with the ability to work evenings weekends and attend local events as needed.

• Reliable transportation within the Columbus area.

• Background in retail marketing is a plus.

• Competitive compensation with base salary monthly performance bonuses.

• Wellness perks including a free monthly massage or facial and retail discounts.

• Travel reimbursement for local business needs.

• Career advancement opportunities in a growing organization.

• Paid vacation and comprehensive benefits (401k health dental vision and Colonial Life options).

• Employee ownership shares be part of our growth and success.

• A fun professional and supportive work environment.