Spa Coordinator (Part-time)

Welcome to Pyramid Global Hospitality where people come first. As a company that values its employees Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity growth development and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits including comprehensive health insurance retirement plans and paid time off as well as unique perks such as on-site wellness programs local discounts and employee rates on hotel addition Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

What you will have an opportunity to do:

We are looking for a highly motivated detail oriented and customer focused individual to join our team as a Spa Coordinator! As a Spa Coordinator you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Coordinator greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that guests appointments are booked and carried out in a guest focused manner. They will be working closely with different members of our team so they will need to be quick on your feet and have an engaging attitude.

If making meaningful connections figuring out what it takes and stepping it up to win the day is what you do and you love it we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greeting clients as they enter the Spa
• Providing clients with tours and information related to the Facility and its features.
• Assist guests in preparing for their treatments
• Coordinate with the therapists to provide timely services
• Assisting guests will booking treatments either by phone or in person and recording the transactions in the appropriate area.
• Thoroughly understand and adhere to proper credit check cashing and cash handling policies and procedures.
• Maintain up-to-date knowledge of Spa services products and procedures.
• Reporting any accidents or injuries to the Security Department.
• Monitors the spa and fitness room for cleanliness safety and provides direction or instruction when appropriate.

What are we looking for

• Someone with or the ability to obtain a CPR and First Aide certification preferred
• Someone with an engaging and welcoming personality
• Someone with a strong attention to detail
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can frequent bend push/pull and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
• Someone with a flexible schedule that allows them to work weekends and holidays

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.