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Spa Concierge
Job Location:
Job Location:
North Bethesda, MD - USA
Hourly Salary:
USD 17 - 20
Hourly Salary:
Posted:
27 August 2026 (15 days ago)
Posted:
Application Deadline:
28 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsive recruiter
Spa Concierge
Woodhouse Spa North Bethesda MD
About Woodhouse Spa
Founded in 2001 Woodhouse Spa is a premier luxury day spa franchise redefining self-care through exceptional guest experiences. With more than 85 locations nationwide Woodhouse offers signature massages facials body treatments and wellness rituals in a tranquil resort-inspired environment.
Our mission is simple: to create an unforgettable experience that nurtures the mind body and spirit. Every member of our team plays an important role in delivering the personalized service and hospitality that sets Woodhouse apart.
Position Summary
As a Spa Concierge you are the face of Woodhouse Spa and the first and last impression for every guest. You will create a warm welcoming environment while ensuring every guest enjoys a seamless personalized experience from the moment they arrive until they leave.
This role is ideal for someone who is passionate about hospitality thrives in a fast-paced environment enjoys building relationships and takes pride in delivering exceptional customer service.
What Youll Do
- Deliver an exceptional guest experience by providing warm personalized service throughout each visit.
- Welcome guests provide spa tours explain amenities and ensure a seamless check-in and check-out process.
- Answer incoming calls schedule appointments recommend spa services and process guest payments.
- Build strong relationships with guests by anticipating their needs and remembering the thoughtful details that make each visit memorable.
- Support therapists by scheduling follow-up appointments and recommending retail products that complement guest services.
- Educate guests on Woodhouse services treatments memberships promotions and retail offerings.
- Partner with the Spa Manager and team to maintain smooth daily operations and uphold Woodhouse brand standards.
- Assist in achieving spa service and retail sales goals through exceptional guest education and service.
- Maintain an organized professional and welcoming front desk environment.
- Follow all company policies procedures and operational standards.
What Were Looking For
- High school diploma or equivalent.
- Previous experience in customer service hospitality front desk retail or spa operations preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable working in a fast-paced guest-focused environment.
- Ability to remain professional and adaptable while managing changing priorities.
- Basic computer proficiency and experience with reservation or scheduling systems preferred.
- Cash handling and basic accounting experience is a plus.
- Passion for wellness hospitality and creating exceptional guest experiences.
Schedule
- Day and evening shifts available.
- Must be available to work weekends.
- Flexibility to work some holidays as needed.
- Regular and dependable attendance is required.
Physical Requirements
- Ability to stand walk bend and move throughout the spa for extended periods.
- Ability to occasionally lift up to 45 pounds.
Why Join Woodhouse Spa
At Woodhouse we believe our team members are the heart of the guest experience. We foster a supportive collaborative environment where youll have the opportunity to build meaningful relationships with guests grow your career and be part of a team dedicated to wellness and exceptional service.
If youre passionate about hospitality thrive on creating memorable experiences and enjoy helping others feel their best wed love to meet you.
Apply today and become part of the Woodhouse Spa experience.
Compensation: $17.00 - $20.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
About Company
Our award winning day spas provide an tranquil, transformational environment. With over 80 locations, we're conveniently located near you. Our signature services include skin care, facials, massages, body treatments, manicures, pedicures, and waxing. Book now and experience the best s ... View more
