Solutions Engineer
Roseburg, OR - USA
Job Summary
REMOTE must be an Oregon Resident
EMPLOYMENT TYPE: Full-Time Exempt
POSITION PURPOSE
The Solutions Engineer is a key contributor to health plan operations responsible for leading the design development and implementation of software solutions that support organizational goals and objectives. This role applies strong engineering practices to troubleshoot debug and optimize software programs across databases applications tools networks and integrated systems ensuring reliable and innovative technology solutions.
The Solutions Engineer will collaborate closely with IT Decision Support Quality Clinical Operations and Finance teams to ensure health plan systems operate efficiently and effectively. Reporting to the Data Solutions Manager this role performs a full range of database analysis and engineering functions including design development testing implementation and ongoing support of database systems.
ESSENTIAL JOB RESPONSIBILITIES
- Lead the design development and implementation of software solutions supporting health plan operations applying innovative approaches to meet organizational objectives.
- Collaborate with cross-functional teams to gather requirements and deliver scalable high-performance technical solutions aligned with business needs.
- Develop maintain and support full-stack web applications and application codebases with emphasis on performance scalability usability and engineering standards.
- Architect database schemas data models and backend services supporting application functionality reporting systems and complex member outcome calculations.
- Develop optimize and maintain SQL queries stored procedures and C# applications including integration SQL Server and third-party systems.
- Design and support JavaScript and TypeScript solutions for web applications using frameworks such as Angular AngularJS and jQuery.
- Translate technical and functional requirements into SQL and/or C# solutions and backend implementations.
- Design develop and maintain business intelligence and data warehouse solutions including performance tuning optimization and documentation.
- Maintain troubleshoot and optimize Microsoft SQL Server databases including performance tuning issue resolution and system reliability improvements.
- Develop and support automation processes for data movement reporting validation and system integrations including third-party systems.
- Manage SQL Server Agent jobs scheduling processes and enterprise database operations including backup and disaster recovery.
- Develop data flow diagrams data models and documentation to support data governance and system transparency.
- Build reporting tools automated health checks and validation processes in collaboration with internal stakeholders.
- Partner with IT and Network Security teams to ensure system security integrity and performance optimization.
- Identify troubleshoot and resolve system defects data discrepancies and performance issues across applications and reporting systems.
- Analyze and validate data across multiple systems to ensure accuracy and consistency in reporting outputs.
- Evaluate and implement emerging technologies tools and frameworks to improve system capabilities and performance.
- Provide technical mentorship and guidance to development team members.
- Maintain system availability performance and reliability across supported platforms
- Perform other duties as assigned in support of departmental and organizational operations.
- Working with a variety of personalities maintaining a consistent and fair communication style.
- Satisfying the needs of a fast-paced and challenging company.
MINIMUM QUALIFICATIONS
- Bachelors degree in computer science Information Systems or related field and 10 years of experience in software development or solutions engineering preferably within health plan environments.
- Valid drivers license current vehicle insurance and ability to travel locally as required for business needs.
- Extensive knowledge of database technologies networks and server operating systems and hardware.
- Strong background in web development including JavaScript TypeScript jQuery Angular and .
- Proficiency in programming languages such as Java Python or C# for application development and system integration.
- Solid understanding of RESTful APIs HL7 standards and healthcare interoperability.
- Experience with healthcare data regulations including HIPAA and CMS requirements.
- Relational database administration experience including Microsoft SQL Server installation configuration maintenance and troubleshooting.
- Experience with Windows Server environments and SQL Server database systems.
- Experience with Agile development methodologies.
- Experience with health plan management systems data analytics tools and cloud platforms.
- Strong analytical and problem-solving skills with ability to interpret complex data sets and generate actionable insights.
- Excellent communication and interpersonal skills with ability to collaborate effectively across cross-functional teams.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Microsoft Azure Database Administrator certification (or equivalent) or ability to obtain within one year.
- No suspension exclusion or debarment from participation in federal healthcare programs (e.g. Medicare/Medicaid).
- Experience incorporating equity considerations into technical analysis including evaluating impacts on diverse communities and communities of color.
- Experience working on diverse teams with varying communication styles and collaboration approaches.
- Experience with healthcare and data platforms such as Tableau Arcadia and eClinicalWorks.
- Bilingual or multilingual capabilities or experience working with translation services (preferred).
Monday through Friday - 8:00am - 5:00pm; standard business hours with flexibility to meet service timelines.
SALARY
Wage Band: $100940- $118605
BENEFITS
- Salary is dependent on skills experience and education
- Generous benefits package including vacation PTO sick leave federal holidays and birthday leave
- Medical dental and vision insurance
- 401(k) with company match (fully vested immediately)
- Company-sponsored life insurance and additional benefits
- Fitness reimbursement program
- Tuition reimbursement and more
Inclusive Culture
We foster a respectful inclusive environment where employees feel valued supported and empowered.
Growth & Development
We support ongoing learning through mentorship clear career pathways and professional development opportunities.
Work/Life Balance
We promote flexibility and well-being so employees can thrive both professionally and personally.
Required Experience:
Senior IC
About Company
UMPQUA HEALTH Quality, Local Care for Douglas County Member Services As a member of Umpqua Health, you have access to many different benefits and programs. Whether you’re a new member, or you’ve been with us for years, we’re here to help! Provider Services We’re here to help you deliv ... View more