Solutions Engineer, Okta (Enterprise)

San Francisco CA; Los Angeles CA; San Diego CA; Seattle WA

Okta is The Worlds Identity Company. We free everyone to safely use any technology anywhere on any device or app. Our flexible and neutral products Okta Platform and Auth0 Platform provide secure access authentication and automation placing identity at the core of business security and growth.

At Okta we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - were looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! Were building a world where Identity belongs to you.

We believe Solutions Engineers at Okta are involved in all stages of the customers digital transformation. Solutions Engineers are experienced using presentations email phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Oktas Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Oktas Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Oktas Identity Platform.

Reporting to the Senior Manager of Solutions Engineers Enterprise West the Solutions Engineer is a functional business consultant witha passion for technology and the advanced ability todevelop position anddemonstrateproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

• Work alongside the sales team as the technical and domain expertof a customer-facing sales team to help Customers understand the value of Oktas solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings conferences user groups and trade shows
• At times be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• 5 years pre-sales engineering experience and solution selling.
• A passion to serve the Customer demonstrated in a customer-facing role such as presales or professional services but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic ideally on the fly using a whiteboard.
• Deployed apps in cloud platforms: AWS Azure GCP Vercel etc.
• Experience with at least one standard network security protocol. (eg. OAuth OAuth2 SAML LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript HTML frontend frameworks) development backend (Java C# Python) development scripting (Bash Powershell Perl)
• An understanding of core security concerns within a typical application. (password hashing SSL/TLS encryption at rest XSS XSRF)
• Youre an exceptional communicator adept at simplifying complex technical concepts for diverse audiences including highly skilled experts in large group settings.
• A confident and articulate presenter you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences whether one-on-one or in large presentations.
• Territory management skills including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows complex architecture diagrams etc.
• Typically 25% travel.
• Bachelors degree in Engineering Computer Science MIS or a comparable field is preferred.

• Proven experience designing implementing and managing Privileged Access Management (PAM) solutions in enterprise environments.
• Deep understanding of the challenges and best practices associated with securing privileged accounts including just-in-time (JIT) access session recording credential vaulting and secrets management.
• Practical experience managing Windows Server Active Directory LDAP and Federation services.
• Proficiency in UNIX/Linux database security network security scripting and DevOps practices preferred.
• Relevant experience with enterprise applications security management systems management identity management and/or policy management solutions particularly in the areas of Identity and Privileged Access