Solutions Consultant- Professional Services

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If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

Solutions Consultant- Professional Services

About the Role:

The Mission

In the Agentic Era APIs are the lifeblood of innovation. The Professional Services team at Kong is dedicated to ensuring our customers unlock the full potential of their API-first strategies. As a PS Sales Consultant you will be critical in architecting success for our customers driving the adoption and value realization of Kongs cutting-edge platform through expertly positioned consulting and service solutions.

What Youll Do:

• Own the end-to-end Professional Services sales lifecycle from pipeline generation to deal closure ensuring robust service attachment and customer value realization.

• Drive pipeline growth by proactively identifying and qualifying service opportunities leveraging MEDDPICC and Command of the Message methodologies for accurate forecasting and strategic execution.

• Collaborate strategically with Account Executives and Solution Architects guiding them to optimally position Kong Professional Services that accelerate customer adoption and maximize their subscription investment.

• Architect tailored service proposals and Statements of Work (SOWs) that align with customer business and technical objectives translating complex needs into actionable outcome-based solutions.

• Cultivate trusted advisor relationships with senior business and technical leaders influencing their API strategy and demonstrating the quantifiable ROI of Kongs Professional Services.

• Lead customer discovery and scope assessment workshops translating requirements into impactful service designs and ensuring seamless pre- and post-sales engagement.

• Travel up to 30% to engage with customers and internal teams fostering strong relationships and driving deal progression.

What Youll Bring:

The Toolkit

• 5 years of demonstrable success in a Professional Services sales role specializing in the sale and positioning of enterprise technology solutions and consulting services.

• Proven experience articulating and positioning the value proposition of Professional Services offerings to both technical and business stakeholders.

• Expertise in developing and presenting outcome-based service proposals SOWs and packaged offerings that directly address customer needs and drive measurable value.

• Exceptional ability to lead customer discovery workshops conduct scope assessments and translate complex technical and business requirements into clear service designs.

• Strong command of the sales process including business case development and ROI justification.

• Experience with Open Source APIs or Infrastructure technologies.

• A Bachelors degree in Computer Science Business or a related field or equivalent practical experience.

The Kong DNA:

• Ownership: You take full ownership of your pipeline and customer engagements driving initiatives from inception to successful completion and holding yourself accountable for results.

• Urgency: You thrive in a fast-paced high-growth environment consistently demonstrating a bias for action and an unstoppable drive to meet and exceed targets.

• Collaboration: A natural team player you seamlessly partner with internal sales solutions and delivery teams leveraging collective strengths to architect comprehensive customer solutions.

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About Kong:

Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .

Required Experience:

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