Solutions Architect

Overview

As a solution architect on our presales team you will work closely with our sales teamsmarketingteamson key projects and other departments that may be focused on growing AvePoints go-to-marketsolutionsthat supportAvePoints go-to-market initiatives. You willbe responsible fordesigning presenting anddemonstratingsolutions that address our customers business challenges andobjectives. You will also provide technical guidance and support throughout the sales cycle ensuring a smooth and successful customer journey.

Responsibilities

• Engage with customers prospectsandchannel partnersto understand their business needs and pain points and propose solutions that leverage AvePointssolutions centered aroundAvePoints go-to-market initiatives.
• Leadnew and renewal opportunities as the Strategic Lead while working withappropriate departmentsto support meetingobjectivesand customer goals.
• Create and deliver compelling presentations demos and proposals thatdisplaythe value and benefits of our solutions.
• Collaborate with sales teams delivery resources and other stakeholders to ensure alignment and coordination of sales activities and deliverables.
• Provide technical leadership and guidance to customers and internal teams on best practices architecture design and implementation of our solutions.
• Support marketinginitiatives andeventsremoteor in person that will drive customer growth opportunities.
• Partnerwith sales enablementteams toensurethat thosethatimpactthe customer lifecycle journeycanhold consistentconversations while influencing outcomes.
• Support internal product visioninitiativeswhere Power Platform is a focus.
• Externally you will be a solution evangelist yet internally at AvePoint you will focus on becoming a product expert.

Measures of Success

• Customer Engagement: Measure the number of customer interactionsandthe quality of feedback received. This metric aligns with the responsibility of engaging with customers and understanding their needs.
• Presentation Impact: Track the number of presentations delivered audience engagement and follow-up actions taken by prospects. This is related to the responsibility of creating and delivering compelling presentations.
• Sales Collaboration: Evaluate the effectiveness of collaboration with sales teams by measuring the alignment of sales activities and the success rate of coordinated efforts.
• Technical Leadership: Assess the impact of technical guidance provided to customers and internal teams through success stories case studies and customer satisfaction surveys.
• Knowledge Sharing:Monitorthe frequency and reach of insights shared aboutindustry trends and updating supporting teams.
• Marketing Support: Quantify the contribution to marketing initiatives by tracking event participation lead generation and content creation.
• Sales Enablement: Measure the consistency and influence of conversations held by sales enablement teams on customer lifecycle journeys.
• Internal Initiative Support: Gauge the support provided to internal AI and product vision initiatives by tracking participation and outcomes.

Qualifications

• 10years of experience in a solution architect technical consultant or similar role in the software industry.
• Excellent communication presentation and interpersonal skills with the ability to communicate complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving analytical and creative thinking skills with the ability to work independently and as part of a team.
• Strong knowledge and experience in AI machine learning natural language processing and related technologies.
• SkilledinGeminiMicrosoft Copilot Microsoft Azure and Microsoft 365 platforms and services.
• Willingness to travel up to 30% of the time as required by the business.

The Salary Range for this role is $190000 - $220000. At AvePoint we strive to offer competitive fair and equitable total rewards. The listed salary range represents a good faith estimate with final offers based on location experience skills and qualifications. The listed range reflects base salary only; our total rewards include base salary comprehensive benefits (medical dental vision 401(k) with match unlimited PTO) and depending on the role bonuses commissions or equity (RSUs). We welcome compensation discussionsapply even if your expectations fall outside the range.