Software Systems Engineer II

Center for Distributed Learning:

The Center for Distributed Learning (CDL) serves as the central agent for online learning at UCF providing leadership in distance learning policies strategies and practices. Our teams consist of motivated developers creators and dreamers dedicated to exploring new technology to enhance teaching and learning at UCF.

The Opportunity:

UCF is seeking a skilled Software Systems Engineer II for a DevOps-focused engineering role responsible for the reliability scalability and security of cloud-based systems supporting instructional and enterprise operations. This position serves as a critical bridge between software development and systems engineering - providing the infrastructure deployment and operational services that enable both domains to function cohesively.

Working closely with software developers systems engineers and data warehouse specialists this role will ensure that applications infrastructure and data platforms are seamlessly integrated efficiently deployed and securely managed. This role emphasizes automation operational excellence and data platform reliability within a collaborative service-oriented engineering environment.

This is an Auxiliary (AUX) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Responsibilities:

• Develops modifies and configures complex software applications and integrates new system features to support operational and instructional needs.

• Creates and maintains scripts to automate data transfers critical patch updates and infrastructure-as- code deployments in cloud environments.

• Monitors and oversees infrastructure for instructional and operational applications including effective and efficient deployment patching and updates to maintain system integrity and reduce operational risk.

• Resolves ticket requests and responds to technical issues in a timely manner.

• Maintains and upgrades systems to deliver new features apply bug fixes and maintain a secure environment.

• Performs and validates system refreshes using structured troubleshooting methods and root cause analysis.

• Coordinates with software developers and systems engineers to implement and document critical processes architecture and service operation procedures ensuring consistency and adoption of industry/departmental best practices.

• Researches and evaluates new hardware software database networking and third-party applications to improve systems processes and pertinent standard operating procedure.

• Provides data and reports on system performance monitoring and scaling to support infrastructure budgeting decisions.

• Collaborates with University IT teams to implement institutional cloud infrastructure information security and other university policies for CDLs custom existing and new systems.

Minimum Qualifications:

Bachelors degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Bachelors degree in computer science information technology computer engineering or a related technical field.

• Relevant certifications in DevOps and/or cloud engineering.

• Experience with infrastructure as code automation and cloud-based environments including tools such as OpenTofu and AWS CDK.

• Experience implementing deployment pipelines and supporting release management processes including tools such as GitHub Actions CI/CD AWS CodePipeline Docker and other tools.

• Experience working with database technologies such as MySQL PostgreSQL MariaDB Aurora Relational NoSQL and graph databases.

• Knowledge of database performance optimization scalability and operational reliability practices.

• Experience supporting enterprise or web-based systems in higher education or similarly complex environments.

• Familiarity with system testing issue tracking tools and change management practices.

Additional Application Materials Required:

Please provide your digital portfolio (GitHub repositories professional website or similar).

When applying please have all your documents ready to upload at the same time. Once the submission process is finalized the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

• This is an Auxiliary (AUX) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential

As a next-generation public research university and Forbes-ranked top employer in Florida we are a community of thinkers doers creators innovators healers and leaders striving to create broader prosperity and help shape a better future. No matter what your role is when you join Knight Nation youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty staff and students across 12 colleges and multiple campuses engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages including Medical Dental Vision Life Insurance Flexible Spending and Employee Assistance Program

• Paid time off including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts including tickets to many Orlando attractions

• Education assistance

• And moreFor more benefits information view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position please call or email .

For general application or posting questions please email .