Software QA Specialist

Marsh

We are seeking a talented individual to join our team at Marsh. This role will be based in Louisville KY though candidates in the Eastern U.S. will also be considered. This is a hybrid role that has a requirement of working at least three days a week in the office.

We are seeking a Specialist - IT Quality Assurance - to join our IT Quality Assurance team. This role will be an experienced QA Lead focused on functional automation data testing and modern AI-assisted testing practices to ensure product and data quality across enterprise applications APIs and data addition to creating and implementing test plans the Specialist will provide instruction and support to QA team members. The Specialist will work closely with development product and data teams to design and execute test strategies that validate both application behavior and data integrity.

We will count on you to:

• Own and implement the Pod-wide test automation strategy (CI/CD automation pyramid/shift-left frameworks and tooling) and ensure consistent adoption across all squads for functional and nonfunctional testing (performance security compatibility accessibility).

• Work closely with QA team members to ensure work is properly aligned understood and delivered. Provide support and guidance as needed.

• Lead testing of AI/GenAI business applications and embed GenAI capabilities into test tooling and utilities (AI-driven insights optimization code refactoring comparisons migrations).

• Define federate and continuously improve builtin quality practices standards and methods (RCA stage containment code quality) so squads deliver consistent highvalue outcomes aligned to Pod and global approaches.

• Collaborate with Pod and squad leads Product Owners and operations to align quality objectives with PI/resourcing plans skills profiles supplier training needs and global KPIs.

• Drive process improvement and innovation to increase quality velocity and efficiency (closer alignment to business acceptance automation enhancements tooling upgrades).

• Provide timely actionable QA reporting and dashboards (test coverage defect trends leakage metrics) enabling Pod leads and stakeholders to monitor quality and make datadriven course corrections.

What you need to have:

• Experience as a QA Lead working with offshore team members and ensure work is properly dispersed and completed.

• Experience testing software across multiple languages technologies and platforms.

• Hands-on experience using generative AI to test and validate AI/ML models including automation for AI-powered applications.

• Experience collecting processing and evaluating data quality as well as preparing test data for AI frameworks and pipelines.

• Experience working in Agile-at-scale Lean and continuous delivery environments including CI TDD and Infrastructure as Code with the ability to design and implement automation frameworks.

• Strong communication and leadership skills with the ability to work effectively with technical and non-technical stakeholders across cross-functional teams.

What makes you stand out:

• Strong understanding of Test Engineering and Quality Assurance best practices tools and policies.

• Experience with automation tools test framework setup and testing environments; knowledge of CI/CD and DevOps practices.

• Experience as a Scrum Lead

• Experience with Salesforce or Informatica testing with Scrum Lead or similar experience.

Why join our team:

• We help you be your best through professional development opportunities interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues clients and communities.

• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.

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Marsh (NYSE: MRSH) is a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.