Software Engineer Marketo

Who is USP

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the worlds leading health and science experts to develop rigorous quality standards for medicines dietary supplements and food ingredients. At USP we believe that scientific excellence is driven by a commitment to fairness integrity and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1300 professionals across twenty global locations working to strengthen the supply of safe high-quality medicines worldwide.

At USP we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship professional development and leadership opportunities. Our partnerships standards and research reflect our belief that ensuring broad participation in scientific leadership results in stronger more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair merit-based selection processes that enable the best scientific mindsregardless of backgroundto contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Software Engineer Marketo is responsible for supporting and enhancing the Marketo platform through technical configuration integration management campaign automation and data governance. This role partners with IT Marketing Operations and Sales Operations to ensure scalable reliable and compliant marketing automation processes. The engineer owns dayâtoâday platform operations while contributing to system improvements and crossâsystem alignment.

How will YOU create impact here at USP

As part of our mission to advance scientific rigor and public health standards you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity regulatory excellence and evidence-based decision-making to ensure health systems worldwide can rely on strong tested and globally relevant quality standards.

Additionally USPs People and Culture division in partnership with the Equity Office invests in leadership and workforce development to equip all employees with the skills to create high-performing inclusive teams. This includes training in equitable management practices and tools to promote engaged collaborative and results-driven work environments.

The Software Engineer - Marketo has the following responsibilities:

• Manage user creation access permissions and role governance within Marketo to maintain secure and compliant platform operations.
• Translate stakeholder requirements into technical Marketo configurations reusable templates and scalable operational solutions.
• Contribute to maintaining Marketo architecture including folder structure naming conventions tokens and operational program frameworks.
• Create and maintain fields mappings and synchronization logic between Marketo and CRM ensuring schema alignment and highâquality data flow.
• Clone configure and validate forms landing pages and assets in Sandbox and Production environments to support development and testing cycles.
• Troubleshoot and resolve MarketoCRM sync issues including field conflicts validation errors and APIârelated failures.
• Support and execute datatype changes schema updates and crossâsystem compatibility checks to maintain integration stability.
• Lead Sandbox refresh activities including configuration audits asset restoration and sync reâestablishment.
• Build optimize and maintain triggerâbased campaigns smart campaigns and automated nurture workflows ensuring performance and scalability.
• Assist with segmentation setup audience management and data governance enabling accurate targeting and operational efficiency.
• Monitor campaign performance system health and operational alerts implementing improvements and escalating issues when needed.

• Enforce data quality compliance and governance standards across Marketo and Salesforce to support accurate reporting and lead management.

Who is USP Looking For

The successful candidate will have a demonstrated understanding of our mission commitment to excellence through inclusive and equitable behaviors and practices ability to quickly build credibility with stakeholders along with the following competencies and experience:

• Bachelors degree in Business engineering or relevant field.
• 24 years of handsâon experience with Adobe Marketo Engage in a technical or admin capacity.
• Strong understanding of Marketo architecture smart campaigns tokens and operational programs.
• Experience managing Marketo CRM sync including field mapping and troubleshooting.
• Proficiency with APIs webhooks HTML/CSS and basic JavaScript for technical configuration.
• Familiarity with data governance lead lifecycle management and marketing operations workflows.
• Ability to diagnose complex issues and communicate solutions clearly to both technical and nonâtechnical teams.

Additional Desired Preferences

• Marketo Certified Expert (MCE).
• Solid CRM proficiency (Leads/Contacts/Accounts/Opportunities Campaigns member statuses routing).
• Integrations with LinkedIn Google and Meta Ads.

Supervisory Responsibilities

None this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings you can have peace of mind that your personal and financial well-being is protected.

Compensation

Base Salary Range: USD $89816 $113450.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidates skill set experience qualifications equity and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specificwritten agreement with USP.

Required Experience:

IC