Software Engineer- Infrastructure

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint were looking for passionate people to join our mission. If youre ready to help the worlds best companies optimize their digital applications we invite you to explore a career with us!

Your Opportunity

At New Relic we provide our customers with real-time insights so they can innovate faster. Our software provides deep observability across the stack enabling software teams to solve their customers problems accelerate digital transformation and make DevOps work.

You will be at the heart of the teams supporting New Relics infrastructure and will work on a team that provides global service mesh and load balancing solutions. We provide these services on-premises as well as using our multi-cloud infrastructure.

We support each other to do our best work through positive communication and continuous improvement.

What Youll Do

As a key member of our Infrastructure team you will design and operate a scalable resilient ingress data plane that directly impacts the value we provide to our customers. By ensuring the stability and performance of our global service mesh and load balancing solutions you drive the foundational reliability that the entire New Relic organization depends on to deliver real-time insights.

You will leverage advanced automation and infrastructure-as-code to accelerate development speed allowing our engineering teams to ship safe incremental changes across a massive fleet with confidence. Your work in evolving our DNS and CDN infrastructure is not just about maintenance; it is about creating a seamless high-performance environment that enables innovation at scale.

Through deep collaboration with Product Design and partner platform teams you will champion initiatives that break down silos and foster a culture of cross-team excellence. Your efforts will empower software teams across the stack to solve complex problems and accelerate digital transformation for our customers globally.

Your Qualifications

Must-have:

• 3 years of professional experience with Go or Python programming.
• 3 years of hands-on AWS cloud experience.
• Hands-on experience with CI/CD tooling (e.g. GitHub Actions Jenkins) and building pipelines.
• Experience with networking fundamentals (DNS HTTP TCP).
• Understanding of Kubernetes and infrastructure-as-code tools (e.g. Terraform).

Nice-to-have:

• Experience with Envoy or comparable service mesh / L7 proxy platforms.
• Familiarity with observability tooling (New Relic Prometheus OpenTelemetry)
• Azure Cloud Networking experience.

Please note that visa sponsorship is not available for this position.

#LI-MM4#LI-Remote

Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully office-based fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.

Review our Applicant Privacy Notice at Experience:

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