Software Engineer I AI Generalist

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About Zello

Zello is a voice-first communication platform powered by our industry-leading push-to-talk technology to improve collaboration and productivity for desk-less workers. With over 175 million users were the #1 rated push-to-talk app in the world delivering 9 billion (yes with a B) messages a month.

At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.

And this is where you come in.

Zello keeps frontline workers connected with instant voice-first communication and the quality of that experience is everything. Were adding a Software Engineer I - AI Generalist to our Quality Engineering team to use AI to raise our overall quality posture and then flex across the engineering org wherever the leverage is highest. This is a rare entry point: youll get exposure across testing tooling and product engineering and use what you learn to shape where your career goes next.

After a successful first year you will have

• Stood up AI-assisted testing that measurably improved coverage or cycle time on workflows that used to be manual-only.

• Built at least one AI harness or tool that the QE or broader engineering teams actually adopted into their daily work.

• Shipped real code across more than one part of the stack embedded with an engineering squad and trusted by it.

• Developed a clear sense of the domains that energize you grounding a concrete conversation about your next step.

What youll do

• Use AI tools and agents to accelerate test creation execution and triage across Zellos clients and services.

• Do targeted manual testing where it matters and turn repetitive manual checks into durable automation.

• Build small tools and AI harnesses that make the whole engineering org faster.

• Rotate into engineering squads (iOS Android Web backend) to contribute code with agent assistance.

• Find quality gaps before they ship and propose the fix rather than just filing the bug.

• Communicate clearly and concisely with a distributed team surfacing blockers early.

Who you are

• Youve built something real a project internship hackathon entry or open-source contribution and can walk through what you made and why.

• You already use AI coding tools as a force multiplier and are eager to push how far they go.

• You write code in at least one language (Python JS/TS Java Swift Kotlin or Go) and pick up new stacks fast.

• You go broad willingly youd rather touch four parts of the system than specialize in one on day one.

• You spot problems and move them toward done without waiting to be told each step.

• You make the people around you faster and your writing is clear enough that others can act on it.

• You have 03 years of experience and are early in your career.

This Role Is Not

• A manual-only QA seat automation and building are core to the job.

• A deep specialist track in one platform or one test framework.

• A senior or lateral hire this is deliberately an entry point with room to grow fast.

• A role where you wait for a spec youll be trusted to find leverage and act on it.

We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and well-balanced employees flexible schedules and time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

All Zello personnel are required to comply with defined security privacy and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.

Required Experience:

IC