Software Engineer Forensics
Santa Clara County, CA - USA
Job Summary
Everpure (NYSE: P) has evolved from storage pioneer to data platform closing fiscal 2026 with $3.7 billion in revenue its first billion-dollar quarter and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers AI labs the AI hardware supply chain data platform providers and the broader AI ecosystem.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
THE ROLE
Drive the technical resolution and stability of Everpures highest-stakes cloud storage deployments for top-tier hyperscale partners. As a Senior Software Engineer on the Hyperscale Product Escalations team (known internally as a Forensics Engineer) you will serve as the technical bridge between field telemetry and core engineering diagnosing high-complexity distributed systems failures and creating automation that anticipates issues before they impact customer workloads. You will directly influence customer trust enable multi-million dollar account success and help architect the future of hyperscale storage solutions built for AI-driven infrastructure.
WHAT YOULL DO
- Lead Root-Cause Investigations: Analyze complex system behavior memory dumps field telemetry and low-level code across platform firmware and software layers to isolate and resolve critical failures in large-scale distributed systems.
- Build System Health Automation: Design and deploy automated diagnostics predictive health-monitoring services and AI-assisted workflow tools that reduce manual triage time and prevent recurring failure patterns across growing global fleets.
- Direct Hyperscaler Engineering Collaboration: Partner directly with technical teams at hyperscale customer organizations to solve deep integration challenges ensuring platform reliability and unlocking major expansion opportunities.
- Engineer Fleet-Wide Reliability Improvements: File prioritize and drive long-term engineering fixes from escalation findings back into core product roadmaps to continuously elevate system stability.
WHAT YOU BRING
- Systems & Storage Expertise: Deep hands-on experience in Linux systems engineering platforms or low-level firmware along with a strong grasp of storage technologies (such as SSDs NVMe NAND or distributed storage architectures).
- Advanced Debugging & Software Engineering: Proven mastery of troubleshooting complex distributed systems using languages like Python Go or C paired with the ability to build automated tools for log analysis telemetry and system diagnostics.
- Technical Communication & Problem-Solving: Ability to deconstruct intricate distributed systems failure modes into clear technical action plans facilitating seamless collaboration with cross-functional SMEs and external engineering leadership.
- Location & Work Environment: We are primarily an in-office environment and therefore you will be expected to work from the Santa Clara office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.
#LI-ONSITE
Salary ranges are determined based on role level and location. For positions open to candidates in multiple geographical locations the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
The annual base salary range is:
$149000 - $224000 USD
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Required Experience:
IC
About Company
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expan ... View more