Software Engineer Customer Feedback
Job Location:
Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
4 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Join the team responsible for Apples Beta Software Program. Our app Feedback Assistant collects user feedback on beta software releases while our internal tools manage the programs participants and configuration data that make that feedback possible and analyze group and route it to Apples engineering looking for a generalist engineer to build and evolve our internal admin tools: content and participant management permissions and other applications spanning a broad configuration schema. Youll sit alongside the Program Managers who use these tools every day giving you a direct line to the people who depend on your work rather than a queue of requests from afar. Youll also be a key contributor to our feedback reading reporting and analysis systems working alongside our ML team as those systems grow to include ML-powered components and asynchronous processing.
Were a small team with a big footprint. Our internal tools serve as the operational backbone of Apples beta and feedback programs and engineers in this role can expect to touch nearly every layer of them application API and database often within the same week. Youll tackle broad-context challenges such as:n* Building and extending applications for managing participants content permissions and configuration across a large and evolving scheman* Designing data processing flows to move feedback through its lifecyclen* Contributing to our feedback reading reporting and analysis systems in close collaboration with our ML team as those systems adopt ML-powered features and async processingnnBecause youll be seated with the Engineering Program Managers who rely on these tools day in and day out youll see firsthand how your work lands catch friction early and shape the roadmap alongside the people feeling the pain points not just the engineering ideal candidate is energized by variety. You should be excited to pick up whichever stack a project calls for and just as comfortable reasoning about a SQL schema as building the UI on top of it. Were equally excited by a sharp ambitious engineer early in their career and by a veteran generalist with breadth across multiple domains.
3-5 years industry experience in software developmentnTechnical/Engineering BS or equivalent industry experiencenSolid hands-on coding fundamentals across at least one backend and one client/frontend stacknOpenness to working in Swift and Ruby specifically regardless of prior depth in eithernStrong SQL and relational data modeling skillsnComfortable and adaptable in a fast-paced and informal environment able to respond to changing priorities quickly
Enjoys working in close daily partnership with usersnComfortable moving between projects rather than specializing in a single layer you think of yourself as a software engineer not strictly backend or frontendnPassion for continually learning and exploring new technologiesnExperience using Claude or other agentic coding tools to prototype implement and testnExcellent collaborative skills with strong written and verbal communication
Were a small team with a big footprint. Our internal tools serve as the operational backbone of Apples beta and feedback programs and engineers in this role can expect to touch nearly every layer of them application API and database often within the same week. Youll tackle broad-context challenges such as:n* Building and extending applications for managing participants content permissions and configuration across a large and evolving scheman* Designing data processing flows to move feedback through its lifecyclen* Contributing to our feedback reading reporting and analysis systems in close collaboration with our ML team as those systems adopt ML-powered features and async processingnnBecause youll be seated with the Engineering Program Managers who rely on these tools day in and day out youll see firsthand how your work lands catch friction early and shape the roadmap alongside the people feeling the pain points not just the engineering ideal candidate is energized by variety. You should be excited to pick up whichever stack a project calls for and just as comfortable reasoning about a SQL schema as building the UI on top of it. Were equally excited by a sharp ambitious engineer early in their career and by a veteran generalist with breadth across multiple domains.
3-5 years industry experience in software developmentnTechnical/Engineering BS or equivalent industry experiencenSolid hands-on coding fundamentals across at least one backend and one client/frontend stacknOpenness to working in Swift and Ruby specifically regardless of prior depth in eithernStrong SQL and relational data modeling skillsnComfortable and adaptable in a fast-paced and informal environment able to respond to changing priorities quickly
Enjoys working in close daily partnership with usersnComfortable moving between projects rather than specializing in a single layer you think of yourself as a software engineer not strictly backend or frontendnPassion for continually learning and exploring new technologiesnExperience using Claude or other agentic coding tools to prototype implement and testnExcellent collaborative skills with strong written and verbal communication
Required Experience:
IC
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more
