Software Engineer
Alpharetta, GA - USA
Job Summary
Required Travel :No Travel
Managerial - No
Location: :USA-GA Alpharetta 500 NorthPoint (CU)
Amdocs helps the worlds leading communications and media companies deliver exceptional customer experiences through reliable efficient and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business IT and network domains delivering measurable outcomes in customer experience network performance cloud modernization and revenue growth. With our talented people and more than forty years of experience running mission-critical systems around the globe Amdocs runs billions of transactions daily. Our technology is relied on every day connecting people worldwide and advancing a more inclusive connected world. Together we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
Responsible for system solution & design writing & maintaining user stories modifying debugging and/or maintaining software solutions for systems while working with different user groups and customers as part of the innovative AT&T team in the Network / OSS domain.
You will take ownership and accountability of specific modules within an application and provide technical support and guidance during solution design for new requirements problem resolution for critical / complex issues
You will work with the internal customers to understand their business needs and requirements.
You will be presented with demos of the software products by the development teams with internal/external customers.
You will use your knowledge of the product/solution and technologies to influence the direction and evolution of the product/solution.
You will create user stories that will define to the development teams the needs and requirements in a way that the end results will ensure the satisfaction of the end users.
You will bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools various innovative techniques and reusing existing solutions. Such as automation reduce design complexity reduce time to response and simplify the client/end-user experience.
You will ensure enterprise architecture vision effectiveness & vision is aligned in the products designed by you.
You will work very closely with the users the development teams test teams and overall end to end solution team in a good collaborative way.
You will represent/lead discussions related to product/application/modules/team (for example leads technical design reviews). Builds relationships with internal customers/stakeholders
Bachelors degree in Science/IT/Computing or equivalent.
Telecom Domain knowledge (Preferred OSS / Network)
Strong expertise in Ethernet services Broadband services and OSS
3 years experience designing software applications
Expertise in creating and presenting user stories and design documents
Solid understanding of software development processes and procedures
Strong analytical and problem-solving skills with a high attention to detail
Experience in Agile and/or SAFe development methodologies
Excellent verbal and written communication skills
Knowledge of Network architectures Inventory Creation Management and Provisioning
Knowledge of Provisioning for Customer Services
Knowledge of various TM Forum APIs used for Product Inventory & Service Management.
Microsoft Azure Certification (Solutions)
You will serve as an expert on specific technology
You will take an active role in designing the future products of the organization
You will be part of a big new transformation projects
Required Experience:
IC
About Company
Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and medi ... View more