Social Work Supervisor II
Asheville, NC - USA
Job Summary
Buncombe County Health and Human Services is seeking a dedicated and collaborative Social Work Supervisor II to join our team.
This position is to provide supervision for social work staff with job functions in both Adult and Child Intake such as receiving and screening reports of suspected abuse neglect and dependency of minor children reports of suspected abuse neglect or exploitation of adults with disability providing resources and referral information for community services when appropriate to the public while ensuring the adherence to established laws policies procedures and standards.
This position will work under the leadership of Social Work Program Manager Briseida JimenezBark and will provide guidance and support to a team of approximately five social work professionals. The ideal candidate will bring strong supervisory skills a commitment to service and the ability to cultivate a positive highperforming team environment while ensuring highquality services for the communities we serve.
Purpose of the position:
The purpose of this position is to provide supervision for social work staff with job functions in both Adult and Child Intake.
Minimum Education Training and/or Experience (required at time of hire): Masters degree in social work from an appropriatelyaccredited institution and one (1) year of directly related experience; or a bachelors degree in social work or master/s degree in ahuman services field from an appropriately accredited institution and two (2) years of directly related experience; or a bachelors degreein a human services field from an appropriately accredited institution and three (3) years of directly related experience; or a bachelorsdegree from an appropriately accredited in any field institution and four (4) years of directly related experience; or an equivalentcombination of education and experience.
Additional Training and Experience: English/Spanish bi-lingual speakers preferred. Certificate of completion of the NCDHHS Preservice Training: Child Welfare in North Carolina is preferred.
Supervisory/Leadership Responsibilities: Supervise a group of employees with responsibility for assignment and flow of work employee development appraisal and eliminating ordinary difficulties. Work activities likely affect the accuracy reliability or acceptability of services to the extent that others rely on the advice given in order to make decisions.
Essential Functions of the position:
Assign direct and supervise activities of a group of staff who provide direct services to clients through case review ensuringadherence to established laws policies procedures and standards.
Provide and/or coordinate appropriate training and development for new and existing employees supply informationtechnology and reference materials necessary to perform specific jobs functions.
Address complaints with regard to client satisfaction and appropriateness of services by staff or clients and make assessment and recommendations for resolution.
Engage community partners and organizations within the community to assure that concerns of Buncombe County citizensare being addressed and to influence the success of program outcome
Administer and assure compliance with all County human resource and governmental policies rules and statutes includingthose covered by local state and federal laws specific to program area.
Ensure a fully staffed competent workforce and a safe and supportive work environment for all employees.
Represent the agency in advocating for services needed to serve this population.
Performs other related duties as assigned.
Knowledge Skills Abilities:
Extensive knowledge of social work principles techniques and their application to specific casework and communityproblems; knowledge of person/family-centered philosophy and family system dynamics.
Extensive knowledge of the laws regulations and policies which govern adult/child welfare programs including a thoroughknowledge of all relevant manual materials knowledge of after-hours on-call policy and procedures.
Knowledge of the methods and principles of casework supervision training and administration.
Knowledge of management techniques and styles.
Knowledge of medical behavioral and socio-economic problems and their treatment.
Ability to supervise train and direct social workers in various programs.
Ability to transfer knowledge to staff in such a way that it is accepted and utilized to provide encouragement and support tostaff in day to day activities as well as crisis situations.
Skill in promoting clear communication coordination and responsiveness between staff and administration.
Skill in counseling and interviewing and the ability to express ideas clearly and concisely
Skill in creating resources when none are readily available.
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture one that fully engages all of our employees honoring and building on each employees unique experiences opinions and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race natural hair or hairstyles ethnicity creed color sex sexual orientation gender identity or expression national origin or ancestry marital or familial status pregnancy veteran status religious belief or non-belief age or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment hiring assignment promotion and compensation shall not be based on any of these protected addition the County expressly prohibits any form of workplace harassment or discrimination.
Required Experience:
Manager