Social Services Assistant PRSC

A skilled nursing and long-term care center in Chicagos Uptown neighborhood is seeking a compassionate organized and resident-focused Social Services Assistant / PRSC to join our team. This role supports the social services department and helps ensure residents and families receive the guidance resources and support they need throughout their stay.

The ideal candidate is a strong communicator who is comfortable working with residents families interdisciplinary team members and community agencies in a fast-paced nursing home environment.

• Assist the Social Services Director with resident assessments care planning discharge planning and documentation
• Support new resident admissions and orientation processes
• Meet with residents and families to identify needs concerns and available resources
• Help coordinate discharge plans community referrals transportation and follow-up services
• Maintain accurate and timely resident records and social service documentation
• Participate in interdisciplinary care plan meetings
• Assist residents with Medicaid insurance and other benefit-related paperwork as needed
• Help address resident grievances and concerns in a professional and compassionate manner
• Coordinate resident appointments outings and communication with outside providers and agencies
• Support psychosocial programs and resident activities that enhance quality of life
• Ensure compliance with all state federal and facility regulations related to social services

• Previous experience in a skilled nursing facility long-term care rehabilitation center or healthcare setting preferred
• Experience as a PRSC Social Services Assistant Admissions Coordinator or related role preferred
• Knowledge of discharge planning resident rights Medicaid and long-term care regulations is a plus
• Strong organizational communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Proficient in Microsoft Office and electronic medical records systems
• Ability to work collaboratively with residents families and interdisciplinary teams

If you are compassionate detail-oriented and committed to providing outstanding support to residents and families we encourage you to apply.

Equal Opportunity Employer