Social Service Aide 3 (CYF)

In order to be considered for this position applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified eligible applicants will move on to the next step an Education and Experience Review in which points will be assigned to each applicants education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive concise history of their education certification licensing and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting please contact County of Northampton Human Resources at or .

GENERAL PURPOSE

The Social Service Aide 3 Children Youth & Families position is an advanced level paraprofessional position which assists professional social service staff with completion of paraprofessional case management functions and providing services to clients.

SUPERVISION RECEIVED

This position is performed under close supervision of a Caseworker Supervisor.

SUPERVISION EXERCISED

This position is not responsible for the supervision of other employees.

ESSENTIAL DUTIES OF THE POSITION

Receives and tracks referrals for social service aide requests ensures accuracy of initial referrals and ensures updates of ongoing referrals.

Schedules all social services aide staff for supervision and transportation assignments and maintains equitable distribution of assignments in consultation with supervisor.

Assists professional social services staff in completion of paraprofessional case management functions. This may include but is not limited to reviewing case plans and obtaining signatures on such plans and providing and obtaining routine documentation and signatures. This may also include assisting a social service professional in the office or field for safety.

Serves as liaison between the agency and other community organizations and services as assigned.

Assists clients and encourages them to use available community resources provides information to clients and their families regarding referral and emergency services and assists with completion of necessary related forms.

Educates staff on available community resources.

Provides testimony in court as required.

Schedules and/or provides transportation and accompanies clients to medical appointments social service organizations placement educational and/or training facilities visits between placed children and their parents court hearings and other visits.

Supervises family visitation between parents and children in placement involving the exchange of children from resource/foster parent to biological parent and/or relatives occurring in agency offices family homes or in the community.

Documents client contact and activities for case record and reports important information to the assigned caseworker.

Provides childcare for small groups of children while their parents attend parenting classes appointments at other agencies and/or Court. May also provide crisis childcare.

Ensures visit rooms are maintained in an organized clean and safe way.

Reports need for cleaning or maintenance to the appropriate custodial and/or maintenance staff which may include need for replacement or upgrades of furnishings flooring and equipment.

Ensures visit rooms are stocked as needed with products such as diapers and wipes.

Responsible for automotive fleet oversight including maintenance and repair. Monitors reservations and use of agency vehicles.

Duties and responsibilities of this position involve work of a confidential nature in dealing with client interviews records information and contacts. Confidentiality is to be maintained at all times in accordance with current regulations and policies concerning use of client records.

*An employee assigned to this title shall perform a majority but may not perform all of the duties listed in this job description. Conversely minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE Completion of a high school or general equivalency diploma; AND

One year as a County Social Services Aide 2; OR

At least three (3) years of professional work experience in public contact work in a human services agency which includes one year of experience in interviewing and obtaining information; OR

Possession of an Associates Degree in Sociology Social Welfare Psychology Gerontology Criminal Justice or other related social sciences; AND

At least one (1) year of professional work experience in a human services agency; OR

Any equivalent combination of experience and training.

Since many of the required job duties for this position involve transportation travel time is assigned to this title will be required to possess and maintain a valid and current motor vehicle operators license. Must have an acceptable driving record. Personal vehicle required for County business; employee is eligible for mileage reimbursement.

KNOWLEDGE SKILLS AND ABILITIES

Knowledge of community resources and services.

Knowledge of the methods and techniques of infant and child care or care of the mentally disabled.

Knowledge of home management skills which includes family budgeting meal planning nutrition selection/care/maintenance of clothing and household equipment and personal health/sanitation/grooming.

Knowledge of Federal state and County rules regulations policies and procedures.

Knowledge of office practices and procedures.

Ability to recognize family problems and transmit the information to a professional social services worker or supervisor.

Ability to instruct individuals in the activities of daily living and/or the care of infants and children.

Ability to move and correctly install child passenger restraints (car seats).

Ability to effectively use an Outlook calendar for management of daily schedule.

Ability to evaluate and analyze information obtained through interviews general observation reports and records.

Ability to establish and maintain positive working relationships with clients their families agency staff and other community agencies.

Ability to communicate effectively both verbally and in writing.

TOOLS AND EQUIPMENT

Telephone personal computer (including word processing and spreadsheet software) calculator writing implements fax machine copy machine and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job the employee is frequently required to walk sit talk or hear.

The employee must be able to drive for an extended time (generally does not exceed two to three hours at a time but is often less than this).

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools private homes etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES

Formal application rating of education and experience interview and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA NON-EXEMPT (ELIGIBILE FOR OVERTIME)

DESIGNATION: CAREER SERVICE

PAY GRADE: PS/GR30

UNION STATUS: PSSU