Social Media Specialist (Technical Manager Iii)
Chicago, IL - USA
Job Summary
Job Requisition ID:56211 IPR#26-01346
Opening Date: 05/22/2026
Closing Date: 06/08/2026
Agency: Department of Transportation
Position Title: Technical Manager III
Salary: Anticipated Starting Salary: $5055 Monthly; Full Range: $5055 - $8800 Monthly
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: NR916 Pro Tech Teamsters
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this positionMUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
This position is accountable for overseeing the strategic direction and daily activity of the departments social media channels.
- Creates curates and manages content across all the departments social media platforms (Facebook X Instagram LinkedIn Threads Bluesky) including evenings weekends and holidays as warranted.
- Monitors public sentiment and addresses questions submitted through the departments social media platforms in a timely and professional manner.
- Identifies opportunities to increase the departments social media reach through both existing and new channels.
- Analyzes performance of social media posts to guide future strategies including advertising strategies targeting specific audiences.
- Produces monthly performance reports.
- Coordinates with the departments communications team to develop engaging effective visual content for use on social media platforms including video and graphics.
- Supports the departments safety messaging efforts through strategic and frequent use of social media channels.
- Effectively translates complicated industry information and business processes into easy-to-understand visual content that resonates with both internal and external audiences.
- Responds to feedback by making the appropriate adjustments.
- Performs duties in compliance with departmental safety rules. Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
- Performs other duties as assigned.
- Completion of a bachelors degree majoring in communications journalism or marketing OR completion of two years of college PLUS Two years of experience managing multiple social media accounts (including but not limited to Facebook Twitter Instagram LinkedIn) for a large organization OR Six years of related experience in managing multiple social media accounts (including but not limited to Facebook Twitter Instagram LinkedIn) for a large organization.
- Proven ability to grow social media engagement and reach using engaging written and visual content and Search Engine Optimization (SEO).
- Demonstrated ability in writing and editing for digital media including but not limited to social media channels and external/internal websites with social media management tools including but not limited to Hootsuite.
- Ability to create basic graphic images and videos in a professional setting using Adobe Creative Suite including Photoshop Illustrator InDesign Premier and AfterEffects.
- Strong computer skills using Microsoft Office products including Word Outlook PowerPoint SharePoint and Excel.
- Strong oral and written communication skills.
- Effective planning skills detail oriented and well organized with the ability to work on multiple tasks simultaneously.
- Ability to maintain harmonious relationships with employees agency officials and the public.
- Familiarity with governmental operations.
- Familiarity with the Illinois transportation industry.
- Valid drivers license.
- Statewide travel with occasional overnight stays.
- Successful completion of a background screening.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Illinois Department of Transportation is seeking to hire a Social Media Specialist.
The IDOT team works diligently to provide safe cost-effective transportation for Illinois in ways that enhance quality of life promote economic prosperity and protect our are problem solvers and leaders constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs.
The department offers extensive training and career advancement opportunities.Employees also receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules in several program areas (flexible time hybrid scheduling)
- Health Life Vision and Dental Insurance
- Pension Plan
- (12) Weeks paid Maternity/Paternity Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
- Employees earn (3) paid Personal Days annually
- (13-14) paid holidays annually (based on start date)
- Tuition Reimbursement
- Employee Assistance Program and/or mental health resources
We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.
Work Hours: 8:00 AM - 4:30 PM Monday - Friday
Work Location: 115 S Lasalle St Chicago Illinois 60603
Work Office: Office of Communications/ Bureau ofCommunication Services
Posting Group: Arts Design & Cultural; Leadership & Management; Transportation
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
Seasonal and temporary workers should use a personal e-mail address when applying for jobs.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
Manager
About Company
You won't find Steve Martin at the Illinois Department of Transportation (IDOT), but the agency is all about planes, trains, and automobiles. The IDOT plans, constructs, and maintains Illinois' transportation network, including its highways and bridges, airports, public transit, rail ... View more