Social Media Manager- MNS

Agency

Dept of Natural and Cultural Resources

Division

Museum of Natural Sciences

Job Classification Title

Information & Communications Spec I (S)

Position Number

Grade

NC10

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state including 27 historic sites seven history museums two art museums five science museums four aquariums 35 state parks four recreation areas dozens of state trails and natural areas the North Carolina Zoo the State Library the State Archives the N.C. Arts Council the African American Heritage Commission the American Indian Heritage Commission the State Historic Preservation Office the Office of State Archaeology the Highway Historical Markers program the N.C. Land and Water Fund and the Natural Heritage Program. The Departments vision is to be the leader in using the states natural and cultural resources to build the social cultural educational and economic future of North Carolina. Everyone is welcome. For more information please visit . We encourage you to apply to become a part of our team!

Description of Work

The North Carolina Museum of Natural Sciences is seeking a dynamic efficient and enthusiastic individual to join our team as a Social Media Manager. The Social Media Manager leads the development execution and continuous improvement of the Museums social media strategy establishing a cohesive and high-performing digital presence across all platforms. This role is responsible for building and managing the Museums social media infrastructure including content strategy brand voice workflows and standard operating procedures. Through compelling storytelling and data-driven decision-making this position translates scientific research exhibits and programs into accessible and engaging content that advances the Museums mission increases public engagement and supports attendance and institutional priorities.

Key Responsibilities:

Manages and creates all social media content for the Museum every day multiple times per day across channels
Manages and creates all events on social media; creates edits delegates content across all events and announcements
Represents the Museums brand as a whole across social channels
Collects data weekly monthly and annually both from the Museums social channels as well as across the Museums satellite channels
Strategizes based on quantitative data and qualitative

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $43267 - $60000

To receive credit for your work history and credentials you must provide the information on the application form. Any information omitted from the application form listed as general statements listed under the text resume section or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed onthe vacancy announcement. Vacancy specific knowledge skills and abilities (KSAs) and/or management preferences are notrequired. Applicants who possess the following are preferred:

• Demonstrated experience developing and executing social media strategies across major platforms (Facebook Instagram LinkedIn YouTube) using platform-specific best practices
• Skilled in digital marketing strategy brand voice development and end-to-end content planning and execution
• Proficient in using analytics tools to interpret performance data (e.g. engagement reach conversions) and apply insights to optimize content and strategy
• Knowledge of digital accessibility standards including alt text captioning and inclusive language practices for web and social media content
• Proven ability to translate complex scientific or technical information into clear engaging and accessible content for broad public audiences

Position/Physical Requirements:

• 8:00 am - 5:00 pm Monday-Friday some evenings/weekends as needed.

This position is located at:
11 W. Jones Street

Raleigh NC 27601

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree in communications public relations public affairs journalism English or related field from an appropriately accredited institution;

OR

an equivalent combination of education and experience.

Supplemental and Contact Information

Division Description

The States museum devoted to science and nature North Carolina Museum of Natural Sciences in central Raleigh is the largest institution of its kind in the Southeastern United States and with over a million visitors a year the states most visited museum. Its 300000 square foot downtown campus is augmented by Prairie Ridge Ecostation and satellite facilities in Whiteville Greenville and Contentnea Creek. Together they provide a variety of curriculum-focused classes onsite offsite outdoors and online for pre-kindergarten through graduate students across the state.

As a museum of nature we integrate the dual concepts of illumination and inspiration with the work we do and the many stories we a time of unprecedented environmental challenges nothing could be more critical. This nexus of ideas makes us unique. Across three vibrant floors of laboratories and exhibitions our Nature Research Center provides an unparalleled opportunity to see science in action by watching museum researchers studying the natural world in real the Nature Exploration Center exhibits and live animal displays reveal North Carolinas rich natural habitats wildlife and geology from the Appalachian Mountains to the Atlantic Ocean.

Our programs and activities impact people in all the states one hundred counties. We develop a variety of exhibits to share with institutions across North Carolina and support other museums by administering the North Carolina Science Museums Grant Program. We also engage the states students indirectly by providing professional development training for teachers research opportunities for classrooms and outdoor learning environments on school campuses.

Section/Unit Description:

The Communications and Marketing Section is the voice of the North Carolina Museum of Natural Sciences. It elevates the Museums brand drives attendance and engages diverse audiences by leading communications and marketing initiatives that advance the Museums mission of illuminating the natural world and inspiring its conservation.

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The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge skills and abilities without regard to race religion color national origin sex pregnancy gender identity or expression sexual orientation age (40 or older) disability National Guard or veteran status genetic information political affiliation or political influence.

We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women establish paid parental leave for birth adoption and foster care and implement fair chance policies. Join a team that welcomes values respects and supports all members of our work community.

Application Process

Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting. Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. If you have student loans becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach a DD Form 214 Certificate of Release or Discharge from Active Duty along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment DNCR will ensure that persons with disabilities or known limitations covered by the PWFA are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Employment Eligibility

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street Raleigh NC 27601

Phone:

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Mike Peele

Email: