Social Media Community Manager
West Palm Beach, FL - USA
Job Summary
Community Engagement:
- Monitor and respond to comments messages and mentions in a timely and professional manner.
- Actively engage with followers to build a loyal community and foster meaningful connections.
- Identify and nurture relationships with influencers brand advocates and potential collaborators.
- Collaborate with the content team to develop and schedule posts across platforms.
- Ensure all content aligns with brand voice values and objectives.
- Create and curate visually appealing content including graphics photos and videos.
- Develop and execute social media campaigns that align with overall marketing goals.
- Track analyze and report on social media performance metrics (e.g. engagement reach and follower growth).
- Stay informed about industry trends platform updates and emerging tools to refine strategies.
- Proactively identify and address potential PR issues or negative feedback.
- Work with internal teams to craft thoughtful responses to sensitive topics.
- Partner with marketing sales and customer service teams to ensure unified messaging.
- Coordinate with design and content teams to develop creative assets for campaigns.
- Strong understanding of major social media platforms (e.g. Instagram Facebook TikTok LinkedIn Twitter).
- Exceptional written and verbal communication skills.
- Proficiency in social media management tools (e.g. SEMrush Hootsuite Sprout Social or Buffer).
- Experience with basic graphic design and video editing tools (e.g. Canva Adobe Creative Suite).
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Creative thinker with a knack for identifying trends and producing engaging content.
- Strong organizational skills and attention to detail.
- Experience in community management or customer service.
- Knowledge of SEO principles and content marketing strategies.
- Familiarity with social media advertising and paid campaigns.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Disclaimer: Not all roles listed are internal roles. Argon Agency acts as an employment recruiter connecting qualified candidates with potential employers. We do not guarantee job placement and are not responsible for employer hiring decisions. All hiring and employment terms are determined by the employer.
Our Process: Your application will be reviewed by our hiring team. If we identify that you will be a possible fit for the role we will conduct a phone screening to determine next steps. We appreciate your patience.
Required Experience:
IC
About Company
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