Smart Building Account Engineer
Latham, NY - USA
Job Summary
Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday work onsite with your colleagues. Fridays choose your work location balancing what your work requires.Summary
The Smart Building Account Engineer is responsible for supporting customer outcomes through Tranes smart building service offerings by combining technical expertise data-driven analysis customer relationship management and commercial support. This role helps customers improve building performance energy efficiency operational reliability and overall facility outcomes through connected services building analytics and optimization solutions.
This role collaborates with customers Account Managers Contracting and Service teams Technicians Energy Engineers and other internal partners to analyze building and energy performance data identify opportunities support solution development and maintain ongoing customer engagement. This position also supports customer retention renewals and growth of Smart Building Services agreements and related offerings.
Key Responsibilities
Build and maintain strong relationships with assigned customers and key stakeholders
Serve as a trusted advisor on smart building service solutions and link solutions to customer value
Lead or support recurring customer meetings including performance reviews and technical discussions
Analyze building HVAC controls utility and equipment data to identify trends issues and opportunities
Translate technical findings into clear practical recommendations for customers
Support remote monitoring fault detection performance analysis and operational improvement initiatives
Identify opportunities to expand Intelligent Services agreements renewals and related offerings
Assist with proposals scopes presentations and other customer-facing materials
Partner with account managers service teams controls specialists technicians and fulfillment teams to support customer outcomes
Support onboarding and transition of sold solutions into ongoing delivery
Track customer activity opportunities and follow-up actions in required systems
Required Qualifications
Associates degree Bachelors degree or equivalent combination of education and relevant experience
5 years experience in HVAC controls building systems energy services technical account support or a related field
Working knowledge of building automation systems energy management systems HVAC systems and/or temperature controls
Experience gathering and analyzing HVAC utility building or operational performance data
Strong analytical written verbal and interpersonal communication skills
Ability to communicate technical concepts effectively to both technical and non-technical audiences
Ability to manage multiple priorities in a customer-facing environment
Proficiency with Microsoft Office and Salesforce or account management systems
Ability to work independently and collaboratively in a team environment
Valid drivers license that meets company requirements
Preferred Qualifications
Experience with BAS/BMS controls connected building technologies remote monitoring platforms or analytics tools
Knowledge of fault detection energy optimization measurement and verification or building performance improvement practices
Experience supporting service agreements renewals consultative sales or account development activities
Familiarity with commercial building operations and facility management environments
Experience presenting technical recommendations and value-based solutions to customers
Industry certifications including those issued by the Association of Energy Engineers or the American Society of Heating Refrigerating and Air Conditioning Engineers are preferred.
Annual Base Salary Range or Hourly Base Pay Range:
$84740.00 - $118860.00Compensation Type:
SalaryIncentive Eligible:
YesSales Commission Eligible:
NoDisclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.
- Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
YesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.
Required Experience:
IC
About Company
Welcome to Trane Technologies. As a world leader in creating comfortable, sustainable, and efficient environments, we are putting the planet first.