Small Business Account Executive

At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.

Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.

If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.

Location:This is an onsite role based at Nextivas Scottsdale headquarters (9451 de Ventura Scottsdale AZ 85256). Working together onsite strengthens how weoperate enabling faster decisions clearer communication and stronger execution so you can make a greater impact and move work forward with speed and clarity.

In-Office Expectation:This role is expected to work onsite five days per week supporting a highly collaborative in-person team environment.

How Youll Make an Impact:

As a Commercial / SB Account Executive at Nextiva youre at the heart of empowering entrepreneurs and small businesses with 20 employees or less helping them build amazing relationships with their customers simplify operations and unlock real growth. Through Nextivas game-changing Unified-CXM platform youll deliver personalized AI-powered experiences across voice video collaboration SMS and surveys creating lasting customer impact every day.

What Youll Do:

• Crush Your Goals: Maintain disciplined high-energy outbound activity to fill your pipeline and consistently achieve or exceed your monthly and quarterly quotas.
• Master Discovery: Lead engaging high-quality discovery conversations to uncover customer goals pain points and desired business outcomes becoming a trusted advisor right from the start.
• Create Urgency & Momentum: Clearly communicate Nextivas value driving urgency and excitement around solutions that help customers grow revenue improve customer satisfaction and streamline operations.
• Own the Process: Manage deals proactively swiftly moving opportunities forward by setting clear next steps timelines and expectations.
• Bring Your Best Demos: Deliver compelling outcome-focused product demos tailored to each customer showcasing how Nextivas solutions will transform their business.
• Embrace Operational Excellence: Keep your pipeline and Salesforce documentation spotless enabling accurate forecasting and proactive decision-making.
• Leverage AI-Supported Sales Tools: Use AI-supported sales tools (ChatGPT Nextivas internal resources) to sharpen your pitch refine your discovery overcome objections and accelerate your sales cycle.
• Stay Curious & Creative: Continuously test new sales tools and techniques to enhance your productivity customer engagement and selling effectiveness.
  
  

Required Qualifications:

• 2 years of proven inside sales success in a fast-paced high-activity sales environment.
• Experience owning discovery conversations product demos and closing activities with small business customers.
• Proven success managing a sales pipeline in Salesforce CRM with strong documentation and forecasting discipline.
• Skilled in consultative selling customer discovery objection handling and aligning solutions to measurable customer outcomes.
• Demonstrated ability to create urgency maintain deal momentum and consistently achieve monthly and quarterly sales quotas.

Preferred Qualifications:

• 1 years selling UCaaS CCaaS SaaS PaaS or similar technology solutions.
• Experience selling to small business or commercial customers with 20 employees or fewer.
• Comfort using AI-supported sales tools to prepare personalize outreach and improve sales performance.
• Strong operational rigor attention to detail and commitment to disciplined follow-through.
  
  

Why Nextiva

• Impact: Join a leader trusted by over a million users orchestrating amazing customer journeys and driving powerful business outcomes.
• Innovation: Sell transformative AI-driven solutions that help customers deliver unforgettable experiences increase efficiency and boost employee engagement.
• Culture: Be part of a vibrant supportive team culture deeply committed to Amazing Service continuous growth and meaningful connections with customers and colleagues.

Nextiva DNA (Core Competencies)

Nextivas most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity andsimplicity to ambiguity challenge the status quo and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically learning and improving as they go.
• Critical Thinker: Data-drivenforward-thinkingindividuals who identify key drivers anticipate risks and deliver clear recommendations. They confidently leverage AI and automation to reduce friction improve decision-making and focus on higher-value work.
• Right Attitude: Collaborative competitive and resilient team players who jump in to solve tough problems learn from setbacks and foster a culture of service respect andcarefor customers and teammates.

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

• Health: Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
• Insurance: Life disability and supplemental indemnity plans
• Work-Life Balance: Flexible Time Off for salaried employees PTO for hourly employees Paid Sick Time Paid Parental Bonding Leave and holiday pay
• Financial Security: 401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
• Growth: Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.

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