Site Superintendent Ohio History Center & Ohio Village

Position: Site Superintendent

Status: Full time Permanent

Location: Ohio History Center & Ohio Village

Salary: $72800 - $76960 per year

Benefits: Full Benefits including medical dental vision insurance paid time off and holiday public retirement pension

Summary:

The Assistant Site Superintendent assists the Site Superintendent with the implementation and management of day-to-day efficient museum operations at Ohio History Center & Ohio Village. Supervises Visitor Services staff Project Assistant and Maintenance/Custodial operations at Ohio History Center & Ohio Village. The Assistant Site Superintendent also acts as administrative support related to the financial health of the museum overseeing timely submission of administrative and financial reports and coordinating work efforts with other areas of Ohio History addition to managing the Visitor Services team Project Assistant and the Maintenance & Custodial Team. The Assistant Site Superintendent assumes supervision of all site staff in the site Superintendents absence.

Essential Functions:

Site Operations & Open Ready Standards

• Lead daily operations for the Ohio History Center & Ohio Village ensuring the site is prepared to welcome visitors safely confidently accessibly and effectively.
• Monitor site readiness including staffing visitor flow public spaces operational supplies weather-related adjustments and coordination with facilities security and visitor-facing teams.
• Identify and communicate operational risks barriers or resource needs that affect visitor experience staff effectiveness or site readiness.
• Make timely site-level operational decisions within established policies and delegated authority including decisions related to staff deployment visitor flow weather response public access event readiness and immediate safety concerns.
• Translate approved organizational interpretive programmatic and campus plans into practical staffing scheduling logistics and operational requirements.

Staff Supervision & Team Culture

• Hire train supervise coach and evaluate assigned staff including the Interpretive Supervisor and the Assistant Site Superintendent.
• Build a positive accountable service-oriented team culture with clear expectations for communication decision-making visitor service and daily operations.
• Establish clear roles escalation expectations and communication practices across the site team to support consistent decision-making and operational continuity.

Visitor Experience & Interpretation

• Ensure daily visitor experiences align with approved interpretive plans visitor experience standards accessibility expectations and OHC policies.
• Coordinate with Public Engagement American Indian Relations Collections Exhibits and other content-area teams as needed to support accurate respectful and engaging visitor experiences.
• Support high-quality experiences for general visitors school groups program participants community partners and event audiences.

Cross-Functional Coordination

• Serve as the primary site-level point of coordination for operational issues involving facilities security events programs marketing visitor services and other OHC departments.
• Convene appropriate site and departmental partners to resolve operational issues clarify responsibilities and ensure timely follow-through.
• Support event and program planning by ensuring site staffing logistics visitor flow and readiness needs are identified and addressed.
• Coordinate the operations of the Shaping Ohio Show and Exhibition at the Ohio Expo Center including open hours staffing training and communication with Expo Center staff.

Safety Security & Stewardship

• Serve as primary on-site operational lead during emergencies closures significant incidents or unexpected disruptions coordinating with Security Facilities division leadership and other departments as appropriate.
• Coordinate with OHC Security and Facilities to support the safety and security of staff visitors public spaces and historic resources.
• Monitor and report site preservation maintenance accessibility and operational concerns through established processes.
• Ensure staff understand and follow relevant safety emergency and visitor service procedures.

Administration Reporting & Planning

• Prepare and submit required plans reports and records including facilities use plans site monitoring reports visitation data purchasing documentation inventory and sales operation records.
• Use data staff feedback and visitor experience observations to improve daily operations and inform planning.
• Prepare and monitor site operating budget; Track expenditures and variances approve purchases within delegated authority and communicate emerging resource needs.

Required Education & Experience:

Bachelors degree in museum studies history public history education interpretation park management nonprofit management or a related field.. Five to seven years of progressively responsible experience in museum historic site cultural park visitor experience or public-facing operations; or an equivalent combination of education training and experience. Minimum three years supervisory experience required. Demonstrated responsibility for a complex operation budget events safety and cross-functional coordination.

Desired Skills & Experience:

• Experience supervising frontline or visitor-facing teams.
• Experience coordinating operations across multiple departments or functions.
• Experience with historic sites museums parks cultural organizations or informal learning environments.
• Experience supporting accessibility safety visitor services and public programs.
• Experience using visitor feedback operational data or staff input to improve public experiences.
• Experience with budget management.

Required Competencies:

• Sound judgement and the ability to make reasonable decisions in the absence of direction.
• Demonstrates a commitment to providing high-quality experiences for visitors partners volunteers and community members while balancing operational realities and organizational priorities.
• Builds productive relationships across teams and effectively influences outcomes through collaboration communication and trust.
• Understands how operational decisions affect visitor experience staff capacity resource stewardship safety and organizational goals.
• Can locate and use resources to get things done orchestrates multiple activities at once to accomplish a goal uses resources effectively and efficiently and arranges information in a useful manner.
• Assumes accountability of role and responsibilities; anticipates the needs of others.
• Able to process information in a consistent manner simultaneously displaying adaptability when necessary.
• Engages and collaborates with a variety of internal and external colleagues and stakeholders taking ownership of the process when appropriate.

Application Instructions:

Submit application through Ohio History Connection careers website: For questions or accommodations requests please email or call .

Ohio History Connection is an equal opportunity employer.

All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Childrens Act. Additionally prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at or via email at