Site Services Manager, Data Center Operations

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world Join Apples Information Systems and Technology (ISu0026T) organization. ISu0026T powers everything Apple does for customers and the people who build for them. Its Apples central nervous system. Supporting 2.5 billion active Apple devices processing billions of secure transactions and keeping the technology that defines modern life running flawlessly ISu0026T makes the impossible feel you love building solutions to handle global complexity and immense scale Imagine what you could do Services is part of ISu0026T and the foundation of Apples global network operations managing data center equipment and systems to deliver compute storage and networking services for teams across Apple including its internal developer community. From individual facilities to a worldwide network Infrastructure Services ensures the technology underneath everything works without Data Center Operations Team is looking for a strong leader to serve as Data Center Site Services Manager providing direct support for data center service uptime and supervising a team of Data Center Technicians.

This role is for a Data Center Site Services Manager responsible for a team that executes the installation service repair support maintenance and decommissioning of network storage and compute assets in our data center.

Partner with planning teams on installation forecasts and IT cabinet builds. nManage and report on space and power consumption. nInteract directly with the local Data Center Facility Manager to ensure environment uptime. nWork cross-functionally with internal business groups to provide best-in-class service and partner with internal support groups such as the Operations Center and Engineering teams on process improvements and monitoring and issue resolution. nKeep Apples services online while continuing to install reporting on key performance indicators define team goals for efficiency manage assets and lead a team of data center technicians.

Experience managing or leading employees and/or a contingent workforce in a data center or equivalent working in an IT environment in areas of installation delivery or operations working with servers storage hardware or network hardware

Bachelors degree or equivalent experience of data center power and cooling principlesnStrategic problem solver who understands how the different functions within a data center intersect. Adapting and flexing schedules to align with business needsnAbility to inspire coach train and develop personnel managers and individual contributors alike to provide extraordinary customer service and deliver results to forge collaborative relationships with cross-functional teams and and effective written and verbal communication skills with the ability to tailor your message to your presenting technical information detailing specific projects or schedules.