Site Reliability Engineer
Job Location:
Job Location:
Pittsburgh, PA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
8 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Role: Site Reliability Engineer
Location: Pittsburgh PA/Strongsville OH Phoenix AZ
Job Description
Skill: Site Reliability Engineer
Roles & Responsibilities:
Production Support & Monitoring:
- Monitor maintain and support systems and software to ensure high availability and production stability.
- Monitor system health and availability responding to incidents alerts and escalations as needed.
- Act as a senior technical resource during production incidents driving timely resolution and clear communication.
Maintenance & Operational Execution:
- Perform maintenance activities such as patching upgrades configuration changes and automation with a strong understanding of production environments and dependencies.
- Troubleshoot issues across application infrastructure network and database layers.
- Partner with internal technology teams to execute production changes safely and in accordance with change management processes.
Root Cause Analysis & Continuous Improvement:
- Conduct detailed root cause analysis (RCA) for incidents and production issues.
- Implement corrective and preventative actions to prevent recurrence.
- Identify recurring issues and drive process improvements and automation to reduce risk and manual effort.
Documentation & Knowledge Management:
- Develop and maintain documentation for supported systems and applications including runbooks and operational procedures.
- Ensure system knowledge is documented current and accessible to support continuity and resiliency
Risk Governance & Compliance:
- Follow and support application governance audit and regulatory requirements.
- Participate in business continuity resiliency and disaster recovery activities as required.
- Maintain a strong focus on risk awareness and customer impact
