Site Reliability Engineer

At Apple we strive every single day to craft products that enrich peoples lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity collaboration and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group you will work on the satellite network that enables connectivity to iPhone when off the grid and without cellular or Wi-Fi coverage. Every day Apple customers use Emergency SOS via satellite to access emergency assistance when they are in need of help and have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services to the benefit and safety of millions of Apple device users.

Apple is looking for an SRE (or SWE) to join a small passionate team that builds monitors automates and maintains a sophisticated system for a critical and unique customer-facing Apple service. This is a rare opportunity to help build and run systems and software for a service that customers will rely on every day on a team with a no-ops culture. Were looking for people who like to solve operational problems using software rather than shell prompts as we scale Apples services. You should be a forever learner with a bias toward action and positive energy. Job duties include participating in on-call rotations occasionally. Help us build the Apple experience on a global scale!

Software development with networked services on Linux - Experience building and deploying Linux-based applications with network communication protocolsnCloud-native development practices - Proficiency with containerization and orchestration (Kubernetes Docker) and experience with at least one major cloud platform (AWS GCP or Azure)nMonitoring and observability - Hands-on experience with monitoring stacks (Prometheus Alertmanager Grafana) and understanding of distributed system observabilitynDistributed systems fundamentals - Understanding of distributed architectures microservices patterns and challenges inherent to cloud-native environments

Proven expertise designing AWS security controls: IAM roles and policies landing zones SCPs and permission boundaries enforcing least-privilege auditable systems design - Practical experience designing and debugging distributed systems at scale including consistency fault tolerance and performance optimizationnModern cloud development practices - Familiarity with infrastructure-as-code GitOps workflows service mesh technologies and cloud-native development patternsnInfrastructure automation - Experience with infrastructure-as-code tools (Terraform Ansible CloudFormation) for repeatable scalable deploymentsnProgramming proficiency - Strong capabilities in at least one of: Python Go or C for building cloud-native servicesnCI/CD and DevOps expertise - Advanced knowledge of CI/CD pipelines automated testing and deployment automation in cloud environmentsnRoot cause analysis and resilience - Persistent in identifying systemic issues understanding failure modes in distributed systems and driving solutions to completionnPerformance and reliability focus - Analytical mindset toward observing end-to-end service performance system health and user impact in production environmentsnDynamic environment adaptability - Comfort working in fast-growing evolving environments with changing priorities and emerging technologies