Site Dispatcher
Posted:
26 June 2026 (30+ days ago)
Application Deadline:
23 September 2026
Vacancies:
1 Vacancy
Job Summary
Shift is Mon-Fri- 8:30am-5pm
The Logistics Dispatcher is responsible for coordinating the transportation of customer freight according to service requirements timelines and operational standards. This role serves as a key point of contact between customers drivers and internal teams to ensure freight is moved efficiently accurately and cost-effectively. The ideal candidate is self-motivated organized and able to make sound decisions in a fast-paced environment while maintaining a high level of customer service.
Key Responsibilities
- Plan coordinate and manage freight movements in an efficient and cost-effective manner.
- Serve as the primary point of contact for customers and drivers throughout the transportation process from load assignment through final delivery.
- Build and maintain strong professional relationships with customers drivers and internal stakeholders.
- Monitor active shipments to ensure on-time pickups and deliveries while meeting customer expectations and performance standards.
- Proactively identify troubleshoot and resolve transportation and service-related issues.
- Collaborate with cross-functional teams to address operational challenges and ensure service excellence.
- Maintain accurate records and communicate updates regarding shipment status and delivery performance.
- Perform additional duties as assigned by leadership.
Required Skills & Competencies
- Strong verbal and written communication skills.
- Excellent customer service and conflict-resolution abilities.
- Proven relationship-building and interpersonal skills.
- Highly organized with strong attention to detail.
- Ability to prioritize tasks manage multiple responsibilities and perform effectively in a fast-paced environment.
- Intermediate proficiency with Microsoft Office Suite including Word Excel and Outlook.
- Ability to quickly learn and utilize transportation and dispatch management software.
Requirements
Required Skills:
At least one year of experience in logistics transportation dispatching or a related field. Strong communication skills across phone email and other electronic platforms. Experience with electronic logging systems highly desired
Required Education:
Associates or Bachelors preferred