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Site Dispatcher


Job Location:

Livonia, MI - USA

Monthly Salary: $ 55000 - 55000
Experience Required: 1-3years
Posted: 26 June 2026 (30+ days ago)
Application Deadline: 23 September 2026
Vacancies: 1 Vacancy

Job Summary

Shift is Mon-Fri- 8:30am-5pm

The Logistics Dispatcher is responsible for coordinating the transportation of customer freight according to service requirements timelines and operational standards. This role serves as a key point of contact between customers drivers and internal teams to ensure freight is moved efficiently accurately and cost-effectively. The ideal candidate is self-motivated organized and able to make sound decisions in a fast-paced environment while maintaining a high level of customer service.
Key Responsibilities
  • Plan coordinate and manage freight movements in an efficient and cost-effective manner.
  • Serve as the primary point of contact for customers and drivers throughout the transportation process from load assignment through final delivery.
  • Build and maintain strong professional relationships with customers drivers and internal stakeholders.
  • Monitor active shipments to ensure on-time pickups and deliveries while meeting customer expectations and performance standards.
  • Proactively identify troubleshoot and resolve transportation and service-related issues.
  • Collaborate with cross-functional teams to address operational challenges and ensure service excellence.
  • Maintain accurate records and communicate updates regarding shipment status and delivery performance.
  • Perform additional duties as assigned by leadership.
Required Skills & Competencies
  • Strong verbal and written communication skills.
  • Excellent customer service and conflict-resolution abilities.
  • Proven relationship-building and interpersonal skills.
  • Highly organized with strong attention to detail.
  • Ability to prioritize tasks manage multiple responsibilities and perform effectively in a fast-paced environment.
  • Intermediate proficiency with Microsoft Office Suite including Word Excel and Outlook.
  • Ability to quickly learn and utilize transportation and dispatch management software.


Requirements
  • Associates or Bachelors degree preferred or at least one year of experience in logistics transportation dispatching or a related field.
  • Strong communication skills across phone email and other electronic platforms.
  • Previous leadership supervisory or team coordination experience is a plus.
  • Knowledge of FMCSA and DOT regulations preferred.
  • Experience with electronic logging devices (ELDs/eLogs) is a plus.
  • Experience in trucking transportation freight brokerage or logistics operations preferred.



  • Required Skills:

    At least one year of experience in logistics transportation dispatching or a related field. Strong communication skills across phone email and other electronic platforms. Experience with electronic logging systems highly desired


    Required Education:

    Associates or Bachelors preferred