Shop Manager

GSE Shop Manager

Monday - Friday 7:00am - 5:30pm with some on-call

Must be willing to wrench 50% of the time

$95000 - $100000 per year

SUMMARY OVERVIEW

The Ground Support Equipment (GSE) Shop Manager is responsible for the oversight and efficient operation of the ground support equipment maintenance and repair workshop. This role involves managing a team of skilled mechanics and technicians ensuring the timely repair preventive maintenance and overall reliability of equipment such as tugs belt loaders ground power units and other critical assets. The GSE Shop Manager will also ensure that all activities adhere to strict safety standards and regulatory compliance while driving continuous improvements in quality and operational efficiency. Additionally this role is key to maintaining strong customer relationships and delivering on performance metrics related to service level agreements (SLAs) equipment uptime and response times.

RESPONSIBILITIES

• Lead and manage daily operations of the ground support equipment (GSE) maintenance and repair shop
• Supervise and mentor a team of mechanics and technicians fostering a culture of collaboration safety and excellence
• Develop implement and manage preventive maintenance schedules and procedures to ensure equipment reliability and minimize downtime
• Ensure compliance with all safety regulations industry standards and company policies
• Coordinate effectively with other departments and external customers to align equipment availability with operational needs and schedule maintenance work accordingly
• Build and manage customer relationships serving as the primary point of contact for customer inquiries requests and feedback related to equipment maintenance
• Track and report on key performance metrics such as service level agreements (SLAs) equipment uptime response times and maintenance turnaround times ensuring that performance meets or exceeds customer expectations
• Manage inventory of spare parts tools and supplies ensuring adequate stock levels to support uninterrupted maintenance activities
• Enforce quality control procedures ensuring high standards of workmanship and consistency in repairs and maintenance
• Provide hands-on technical support and troubleshooting assistance to the team when needed
• Train and develop staff ensuring they are up to date on the latest techniques equipment and safety protocols
• Oversee budgeting and cost control ensuring that shop operations stay within budget while optimizing resources
• Maintain accurate records of all maintenance activities including work orders costs parts inventory and performance metrics using the companys maintenance management system
• Stay updated on the latest technologies tools and best practices related to ground support equipment maintenance
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued drivers license with an acceptable driving record
• Communicate effectively in English (reading writing speaking)
• 5 years of experience in managing a maintenance shop preferably in aviation or related industry
• Strong leadership skills with experience in team management and development
• Demonstrate regular predictable attendance at job location
• In-depth knowledge of mechanical systems maintenance procedures and safety regulations
• Ability to access and interpret information in print and electronically including the use of electronic devices including IPads/Tablets Computers and Mobile Devices
• Effectively communicate with colleagues and clients both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays

To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds
• Prolonged standing and walking in an indoor/outdoor environment as applicable
• May need to reach with arms and grasp with hands
• May need to push pull
• May need to crawl and crouch at times in confined tight spaces
• May need to bend stretch squat kneel
• May need to climb and work at elevated heights
• Exposure to moderate and at times high noise levels
• Exposure to Biohazards and/or Chemicals
• Exposure to outdoor elements
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms wrists hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)ââ

The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.

PrimeFlight Aviation Services Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.

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