Shift SupervisorLead
Job Location:
Andover, KS - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Part-Time FridaySunday Nights 4:00 PMClose
Pay: $12$17/hour
Point 9 Trailside Eatery is looking for a dependable and guest-focusedShift Supervisor / Leadto help oversee evening operations and ensure every guest has an exceptional experience.
This is primarily aleadership and guest-experience position focused on keeping the shift running smoothly supporting the team addressing guest needs and ensuring the restaurant is operating safely and according to standards. While the primary responsibility is leading the shift the Shift Supervisor / Leadmay be called upon to take tables serve or bartend as needed to support the team and maintain smooth operations.
- Serve as the primary leadership presence during assigned shifts.
- Make sure guests are welcomed cared for and having a positive experience.
- Respond to guest questions concerns and service issues in a professional and timely manner.
- Check in with guests throughout the shift and take ownership of resolving issues when needed.
- Monitor the team to ensure associates are completing their responsibilities and following restaurant standards.
- Keep the team organized focused and working together throughout the shift.
- Communicate expectations clearly and provide support and direction to associates.
- Help maintain a positive professional and energetic environment.
- Monitor the restaurant throughout service to ensure cleanliness organization and overall presentation meet expectations.
- Assist with operational needs and communicate important information to management.
- Complete end-of-night responsibilities and ensure the restaurant is properly secured.
- Verify that doors equipment and other designated areas are locked and secured before leaving.
- Follow all company policies safety procedures and closing protocols.
- At least 1 year of leadership experiencein any industryOR
- 5 years of serving and/or bartending experiencewith a demonstrated ability to lead.
- Leadership experience doesnothave to come from a restaurant environment.
- Strong communication and problem-solving skills.
- Comfortable addressing guest concerns and finding solutions.
- Confident giving direction and holding team members accountable.
- Dependable responsible and trustworthy.
- Calm and professional under pressure.
- Strong attention to detail.
- Ability to take initiative and make sound decisions independently.
- Team-oriented attitude with a genuine commitment to excellent guest service.
- Must be availableFridaySunday nights 4:00 PMclose.
- Guests are happy and their concerns are addressed.
- Associates are doing what they are supposed to be doing.
- The team is working together effectively.
- The restaurant maintains a high standard of service and presentation.
- Closing responsibilities are completed properly.
- The restaurant is secure and everything is locked up before you leave.
- Leadership experience in a growing restaurant concept.
- Supportive team-driven environment.
- Opportunity to grow with Point 9 Trailside Eatery.
- Flexible part-time schedule.
- Opportunity to build valuable leadership and guest-service skills.
Required Experience:
Manager
About Company
Point 9 Trailside Eatery opens this June right off the Redbud Trail—and we’re looking for experienced Prep Cooks to help us create exceptional food for every gu...
